Casino Enterprise Management Announces 2013 Hospitality Operations Technology (HOT) Award Winners

Casino Enterprise Management Announces 2013 Hospitality Operations Technology 
(HOT) Award Winners 
FARGO, ND -- (Marketwired) -- 08/07/13 --  Casino Enterprise
Management is proud to announce the winners of its fourth annual run
of the Hospitality Operations Technology Awards, or HOT Awards.  
These awards honor outstanding products in the gaming-hospitality
industry. Nominations were divided into five different categories,
with one winner selected from each. This year, there was a tie in one
of our categories, therefore a total of six products will be honored.
The categories were employee productivity and efficiency, revenue
generation, guest experience enhancement, self-service products and
Internet services. Nominations reflected a range of products that
make a positive difference in a casino-hotel's operations.  
A panel of judges was assembled and tasked with combing nomination
materials to decide the winner in each category. These select judges
were Bob Ambrose, Professor and Independent Gaming Consultant; Donald
Kneisel, Vice President of Information Technology, Resorts Casino
Hotel; Charly Paelinck, Vice President of Information Technology,
Caesars Entertainment; Sheleen Quish, Senior Vice President of Human
Resources and IT, Ameristar Casinos Inc.; Wendy Reeve, Chief
Executive Officer, Soaring Eagle Casino and Resort; and Kris
Singleton, Chief Information Officer, Cosmopolitan Las Vegas. 
The winning companies and their products, by category, are:  

--  Employee Productivity and Efficiency:
     Bally Technologies
     Live Floor
    View on Mobile Device
    Cummins Allison
     JetScan iFX i400 Multi-Pocket Sorter
--  Revenue Generation:
    The Stics Behavioral Model
--  Guest Experience Enhancement:
     Bally Technologies
     DM Tournaments'
    Bonus Tournaments
--  Self-Service Products:
     Bally Technologies
     Promotional Kiosk
--  Internet Services:
     Bally Technologies
     Challenge Connection

"As the pace of technological advancement and development quickens
across all sectors, it's paramount for the gaming hospitality sector
to continue to innovate. Judging from this year's stellar crop of HOT
award winners, it's clear that our industry remains strong on this
front," said Peter Mead, publisher of Casino Enterprise Management.
"It's also important to note that these award-winning products not
only offer great potential to contribute to casino-resort efficiency
and performance, but also to further enhance the guest experience."  
"Our HOT judges faced a difficult task in judging this year's slate
of amazing products, a point borne out by the fact that a tie had to
be awarded in one category," Mead said. "We also want to thank each
of the companies nominated for these awards. They all richly deserve
recognition for their commitment to bringing new, innovative products
to our industry." 
An article highlighting the winning products will be featured in the
September 2013 issue of Casino Enterprise Management. 
About Casino Enterprise Management (CEM)
 Casino Enterprise
Management magazine delivers the most comprehensive need-to-know
information in the world of casino management. All operational facets
of the casino business are thoroughly covered in each issue. Readers
enjoy first-hand reporting from the brightest thought leaders in the
worldwide casino gaming industry. CEM puts on several prestigious
awards for the gaming industry including Great Women of Gaming, Slot
Floor Technology Awards and the Hospitality Operations Technology
Awards. The website,, is the gaming industry's most
complete digital doorway into the world of casino management and
includes audio articles, videos, web exclusives, case studies, white
papers, an up-to-the-minute newswire and much more. The website includes live Internet talk radio shows and
archived podcasts from industry leaders. 
Image Available: 
Jessica Ballou
Associate Editor
Casino Enterprise Management 
(701) 293-7775 
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