Saudi Electricity Company Selects Cognizant to Transform Service Delivery and
Enhance Customer Satisfaction
RIYADH, Saudi Arabia, Aug. 7, 2013
RIYADH, Saudi Arabia, Aug. 7, 2013 /PRNewswire/ -- Cognizant (NASDAQ: CTSH)
today announced that it has been selected by Saudi Electricity Company (SEC),
the Middle East's largest utility company, to help in the delivery of superior
service to its growing customer base by leveraging industry-leading practices
from international electricity markets.
As part of the engagement, Cognizant will develop a comprehensive billing and
revenue management solution based on SAP® Utilities enterprise software to
meet the functional, technical, and operational requirements of SEC's rapid
growth. While enhancing the agility, cost-effectiveness, and efficiency of
SEC's customer service operations, the solution will provide a robust,
scalable, and flexible technology foundation for SEC to improve
speed-to-market. Cognizant will also leverage its consulting and program
management capabilities to enable SEC to address the transitional,
communications, governance, and behavioral aspects of change management.
"We appreciate the opportunity to support the long-term growth plans of SEC's
customer service organization," said Stephen Fernandes, Assistant Vice
President and Head of Middle East Operations at Cognizant. "It is ever more
important for utility companies to improve financial performance, enhance
customer satisfaction, and transform service delivery. Customer care and
billing provide high-impact opportunities to leverage new technologies and
processes for boosting productivity, profitability, competitiveness, and
customer loyalty. Our market-leading delivery capabilities and long-standing
alliance with SAP® will help us fulfill SEC's strategic goals."
About Saudi Electricity Company Saudi Electricity Company is a merger of all
Saudi electricity companies in the central, eastern, western and southern
regions into a single joint stock company providing generation, transmission
and distribution of safe and reliable electric services to customers in the
Kingdom of Saudi Arabia. For more information, please visit:
About Cognizant Cognizant (NASDAQ: CTSH) is a leading provider of information
technology, consulting, and business process outsourcing services, dedicated
to helping the world's leading companies build stronger businesses.
Headquartered in Teaneck, New Jersey (U.S.), Cognizant combines a passion for
client satisfaction, technology innovation, deep industry and business process
expertise, and a global, collaborative workforce that embodies the future of
work. With over 50 delivery centers worldwide and approximately 164,300
employees as of June 30, 2013, Cognizant is a member of the NASDAQ-100, the
S&P 500, the Forbes Global 2000, and the Fortune 500 and is ranked among the
top performing and fastest growing companies in the world. Visit us online at
www.cognizant.com or follow us on Twitter: Cognizant.
Forward-Looking Statements This press release includes statements which may
constitute forward-looking statements made pursuant to the safe harbor
provisions of the Private Securities Litigation Reform Act of 1995, the
accuracy of which are necessarily subject to risks, uncertainties, and
assumptions as to future events that may not prove to be accurate. Factors
that could cause actual results to differ materially from those expressed or
implied include general economic conditions and the factors discussed in our
most recent Form 10-K and other filings with the Securities and Exchange
Commission. Cognizant undertakes no obligation to update or revise any
forward-looking statements, whether as a result of new information, future
events, or otherwise.
Contact: Middle East: Colin Saldanha, PROCRE8, +971-(50)-6400762,
firstname.lastname@example.org; U.S.: Barbara Ruane, Text 100, +1-415-238-7918,
email@example.com; Europe: Grazia Valentino-Boschi, +33-(0)6-07-85-80-63,
firstname.lastname@example.org; Asia-Pac: Harsh Kabra,
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