Steve Roberts of Crown Motors Redding Named Autobytel Dealer of the Month;
Dealer of the Year Awards Slated for January 2014
Autobytel honors exceptional dealers from a competitive field of thousands of
automotive retailers for outstanding Internet lead management and customer
IRVINE, Calif. -- August 2, 2013
Autobytel Inc. (Nasdaq: ABTL), the company dedicated to helping automotive
consumers and dealers connect online, has named Steve Roberts, General Manager
of Crown Motors in Redding, California, the Autobytel Dealer of the Month for
The company’s Dealer Awards Program honors exceptional Autobytel dealers who
employ the highest standards in customer service and Internet automotive
retail sales and lead management processes. The Autobytel Dealer of the Year
Award is slated to be announced at the NADA Convention & Expo in New Orleans
in January 2014, with the crowning dealer chosen from this year’s pool of
Steve joins Patti Scipione of M’Lady Nissan, Paul LeRose of Pauly Toyota, and
Tim Morgan of Radley Acura—who were recently named Autobytel Dealers of the
Month for March, April and May 2013—in that pool of winners.
“Steve and the Crown Motors Redding team really understand the importance of
building relationships with their customers,” said Jeffrey Coats, President
and CEO of Autobytel Inc. “They excel at establishing a line of communication
that lasts well beyond the initial point of contact. What’s even more
noteworthy is that Crown Motors operates in a very small market, yet it stands
out among retailers in some of the largest cities in the country. Steve and
his team deserve this honor and we’re proud they’re part of the Autobytel
Each month, Autobytel’s sales and dealer operations teams evaluate prospective
candidates from a competitive field of thousands of automotive retailers in
the Autobytel network, with a monthly winner selected based on key online
automotive best practices.
Criteria evaluated for the Autobytel Dealer Awards Program include conversion
rates, lead management processes, customer service principles, customer and
brand retention analytics and Internet department practices, among others.
“Internet customers want what they ask for—price and availability and a quick
response—and that is what we give them,” said Roberts. “We also try to form
relationships with our customers over the Internet, as we want to be their one
stop shop for all things automotive. It is wonderful to be noticed for a job
well done among your peers, and I would like to thank Autobytel for this
Crown Motors, located over 200 miles northeast of San Francisco, offers a
broad range of brands, including Honda, Dodge, Nissan, Ford and Lincoln to
customers in Redding, California and the surrounding areas. The dealership has
been part of the Autobytel program for over two years.
Named #1 Dealers’ Choice Awards in 2012 by Auto Dealer Monthly, and a finalist
of the 2013 DrivingSales Most Valuable Insight Award this April, Autobytel
consistently ranks as a top quality Internet lead provider, with the company’s
internally-generated leads converting at approximately three times the rate of
the estimated industry average.
For more information about the Autobytel Dealer Awards Program, or to learn
more about the winners as they’re announced, visit the “Dealer Corner” at
dealer.autobytel.com. Visit www.autobytel.com to learn about the company's
leading automotive information, products and services; watch exclusive new car
videos, test drives and car reviews at Autobytel’s YouTube page; or join the
conversation on the Autobytel Facebook Fan Page.
About Autobytel Inc.
Autobytel Inc., an online leader offering consumer purchase requests, or
leads, and marketing resources to car dealers and manufacturers and providing
consumers with the information they need to purchase new and used cars,
pioneered the automotive Internet when it launched its flagship website,
www.autobytel.com, in 1995. Autobytel continues to offer innovative products
and services to help consumers buy, and auto dealers and manufacturers sell,
more used and new cars. Autobytel has helped tens of millions of automotive
consumers research vehicles; connected thousands of dealers nationwide with
motivated car buyers; and helped every major automaker market its brand
online. Through its flagship website, network of automotive sites and
respected online affiliates, Autobytel continues its dedication to innovating
the industry’s highest quality Internet programs to provide consumers with a
comprehensive and positive automotive research and purchasing experience, and
auto dealers, dealer groups and auto manufacturers with some of the industry’s
most productive and cost-effective customer referral and marketing programs.
Investors and other interested parties can receive Autobytel news releases and
invitations to special events by accessing the online registration form at
Autobytel Inc. Media Relations
Autobytel Inc. Investor Relations
Chief Financial Officer
Roger Pondel/Laurie Berman
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