CALL INC. Streamlines Order and Invoice Management with Ariba

  CALL INC. Streamlines Order and Invoice Management with Ariba

  Company integrates with Ariba Network to collaborate more efficiently and
                 effectively with customers, get paid faster

Business Wire

SUNNYVALE, Calif. -- July 30, 2013

Every month, CALL INC. receives orders and over 250 invoices from its largest
trading partner. And the company, which services the pharmaceutical industry
through three subsidiaries, would manually validate and enter all of them into
its accounting system. Not only was the process time consuming, it was costly.

“Ensuring prompt invoicing of our customers for completed work was difficult
given that each invoice had to be compared against a master purchase order
(PO) record,” recalls Carol McMorris, CALL INC’s controller. McMorris was
convinced there had to be a way to streamline things and get paid faster. And
she found one through Ariba, an SAP Company.

CALL INC. had been using the Ariba^® Network to manage purchase orders and
invoices with a key customer. Then McMorris found out that she could connect
Intuit QuickBooks - the company’s accounting system - to the network. And
everything changed.

Using the Ariba Integration Connector, powered by Dell Boomi, CALL INC. was
able to completely integrate POs, invoices and order confirmations between the
Ariba Network and QuickBooks and drive game-changing improvements in
efficiency and overall business performance.

“We have been able to save time by eliminating at least three of the steps
currently required to submit invoices, speeding the internal invoice
processing cycle and helping us get paid faster,” McMorris said. “We have also
been able to achieve greater efficiencies through the elimination of manual
paperwork, reduction in errors, and by receiving immediate notification of any
discrepancies, which are more easily resolved.”

And CALL, INC. was able to get the solution in place in less than 3 weeks with
almost no internal IT resources.

“In the past, integration has been a complex and costly process involving
additional hardware, installed software and lengthy managed service
engagements,” said Joe Fox, Vice President, Marketing and Strategy, Ariba.
“Our integration connectors are specifically designed to remove these barriers
and make it easy for companies like CALL INC to quickly connect to the Ariba
Network and fully automate their customer transactions and collaborations
directly from their preferred ERP and accounting systems.”

An out-of-the-box solution delivered as a service, the Ariba Integration
Connector, powered by Dell Boomi, provides a fast, easy and affordable way for
companies to connect to the Ariba Network – regardless of the backend systems
they use. The connector currently supports integration with Intuit QuickBooks
Premier and Enterprise for US, UK and CA 2009-2013; Sage Peachtree/Sage 50
Complete, Premium, Quantum and Accountant 2009-2013; and Microsoft Dynamics
Great Plains 2007-2012 Editions.

To learn more about Ariba’s Connection solutions and the benefits they can
deliver to your organization, visit

About Ariba, an SAP Company

Ariba is the world’s business commerce network. Ariba combines
industry-leading cloud-based applications with the world's largest web-based
trading community to help companies discover and collaborate with a global
network of partners. Using the Ariba^® Network, businesses of all sizes can
connect to their trading partners anywhere, at any time from any application
or device to buy, sell and manage their cash more efficiently and effectively
than ever before. Companies around the world use the Ariba ^ Network to
simplify inter-enterprise commerce and enhance the results that they deliver.
Join them at:

About SAP

As market leader in enterprise application software, SAP (NYSE: SAP) helps
companies of all sizes and industries run better. From back office to
boardroom, warehouse to storefront, desktop to mobile device – SAP empowers
people and organizations to work together more efficiently and use business
insight more effectively to stay ahead of the competition. SAP applications
and services enable more than 248,500 customers to operate profitably, adapt
continuously, and grow sustainably. For more information, visit

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Karen Master, 412-297-8177
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