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ServiceSource Announces Multi-million Dollar Investment in First Sales Delivery Center in Japan



  ServiceSource Announces Multi-million Dollar Investment in First Sales
  Delivery Center in Japan

Plans for Growth and Expansion in the Region with Over 150 Jobs by 2015

Business Wire

TOKYO -- July 29, 2013

ServiceSource® (Nasdaq: SREV), the global leader in recurring revenue
management, today announced plans to expand its global operations footprint
with the opening of a new sales delivery center in Japan. ServiceSource
expects to create over 150 jobs by 2015, harnessing local talent to drive
recurring revenue for high-profile technology clients across the region.

Located in the Aoyama area of Tokyo, the strategic sales center will open in
August with a staff of thirty professionals, serving leading technology
clients such as Red Hat and Polycom. The center is expected to grow rapidly
with sustained expansion as ServiceSource focuses on the Japanese market. The
sales center will be led by industry expert Keni Muto, Japan Country Manager.
With over ten years experience in management consultancy in Japan he will lead
regional growth, including attracting, developing and investing in local
talent.

Commenting on his appointment Muto observed, “Given that Japan is the second
largest IT market in the world, our sales center will offer specialized,
in-country expertise to tap this rapidly growing market. Today’s announcement
is good news for our customers not only in Asia-Pacific and Japan, but
globally. By opening this new center, ServiceSource will be ideally positioned
to drive recurring revenue strategies for all our clients – enabling us to
continue investing in the region and in the local workforce.”

Martin Moran, SVP and Managing Director of International, ServiceSource
commented, “We have seen consistent double digit growth in our Japanese
business, which represents around twenty per cent of our Asia-Pacific and
Japan business. To date, we have been servicing our Japanese clients from our
Singapore sales center. With this growing demand, we believe the time is right
to provide more localized services.”

Moran added, “We know that the Japanese market is receptive to innovative
companies and our aim is to help customers grow their recurring businesses not
only through our managed services model but also through Renew OnDemand, the
only cloud application built specifically to grow recurring revenue. Renew
OnDemand is built for the language and currency requirements of the Japanese
market. Japan is advanced in the area of recurring revenue, having renewal
rates that are generally seven to ten percent higher than the rest of Asia. We
are confident that this region will become the leading light in the industry
and a measure of best practice.”

The new center will add to ServiceSource’s global network of 7 sales centers,
supporting over $9 billion under management for customers in more than 150
countries and 40 languages. ServiceSource works with 7 of the top 10 Fortune
100 technology companies.

About ServiceSource

ServiceSource International, Inc. (NASDAQ: SREV) is the global leader in
recurring revenue management. Renew OnDemand™, the only cloud application
built specifically to grow recurring revenue, automates a highly valuable but
typically manual business process. By leveraging big data to give companies a
complete view of their customers, Renew OnDemand and our proven services drive
higher subscription, maintenance, and support revenue, improved customer
retention, and increased business predictability.

With over a decade of experience focused exclusively on growing recurring
revenue, ServiceSource's products and services are based on proven best
practices and global benchmarks. Headquartered in San Francisco,
ServiceSource® manages over $9 billion in recurring revenue for the world’s
largest and most respected technology companies. ServiceSource renews a
customer contract every 47 seconds through engagements in more than 150
countries and 40 languages. For more information, please go to
www.servicesource.com.

Forward-Looking Statements

This press release contains forward-looking statements, including statements
regarding the benefits of ServiceSource offerings and their impact on customer
renewal rates, including our managed services and our Renew OnDemand Cloud
platform and application. These forward-looking statements are based on the
Company's current assumptions and beliefs, and involve risks and uncertainties
that could cause our results to differ materially from those expressed or
implied in our forward-looking statements. Those risks and uncertainties
include, without limitation, the risk of material defects or errors in the
Company's software offerings; the ability to integrate Renew OnDemand with
other third-party applications used by our customers; our ability to protect
our intellectual property rights; the risk of claims that our offerings
infringe the intellectual property rights of others; changes in market
conditions that impact our ability to sell the Renew OnDemand solution and/or
generate service revenue on our customers' behalf; errors in estimates as to
the renewal rate improvements and/or service revenue we can generate for our
customers; demand for our offering that falls short of expectations; our
ability to adapt our solution to changes in the market or new competition;
general political, economic and market conditions and events; and other risks
and uncertainties described more fully in our periodic reports and
registration statements filed with the Securities and Exchange Commission,
which can be obtained online at the Commission's website
at http://www.sec.gov. All forward-looking statements in this press release
are based on information currently available to us, and we assume no
obligation to update these forward-looking statements.

Connect with ServiceSource:

http://www.facebook.com/ServiceSource

http://twitter.com/servicesource

http://www.linkedin.com/company/servicesource

http://www.youtube.com/user/ServiceSourceMKTG

Trademarks

ServiceSource, Renew OnDemand and any ServiceSource product or service names
or logos above are trademarks of ServiceSource International, Inc. All other
trademarks used herein belong to their respective owners.

Contact:

ServiceSource
Randy Brasche, 415-901-7719
rbrasche@servicesource.com
or
LEWIS PR
Dan Walsh, 415-432-2413
Dan.Walsh@lewispr.com
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