ServiceSource Announces New Executive Appointment to Accelerate APAC Expansion

  ServiceSource Announces New Executive Appointment to Accelerate APAC
  Expansion

Customer management expert, Joris Höppener, to lead Singapore Sales Centre

Business Wire

SINGAPORE -- July 24, 2013

ServiceSource® (NASDAQ: SREV), the global leader in Recurring Revenue
Management, today announced that it has appointed Joris Höppener as its Sales
Centre head for Singapore. Höppener will manage the day-to-day operations of
the centre, which serves global technology leaders including Polycom and Red
Hat.

Höppener joined ServiceSource in August 2012, and was previously responsible
for supporting customers in Asia Pacific and Japan as Sales Director. In his
new role, Höppener will continue to drive renewal and service revenue for
ServiceSource’s clients through deployments of Renew OnDemand, the only cloud
application built specifically to increase recurring revenue, and industry
leading managed services. Under Höppener’s leadership, the Singapore centre,
which currently employs more than 250 people, plans to grow significantly by
the end of the year.

Commenting on his appointment, Höppener said, “The vision is to make Singapore
a top performing centre by harnessing the power of our people and the cloud.
We have a highly skilled and committed workforce of technology sales
professionals who drive outstanding renewals sales results for our customers.”

Previously, Höppener served on the Executive Committee of one of the largest
System Integrators in Benelux, Ordina, where he was responsible for the
Business Solutions Division. He holds a master’s degree in Computer Science
and in Financial Economics, and participated in a one-year post-graduate Japan
program from the Dutch government to learn Japanese language and culture.
Joris is a Dutch national, and speaks fluent Dutch, English and Japanese.

Martin Moran, International Managing Director at ServiceSource added, “I am
delighted to have Joris leading the Sales Centre in Singapore. He brings
exceptional energy and experience to the role. This is a key centre for
ServiceSource, in a critical regional market for our on-going expansion and
success, and I am confident that, under Joris’ leadership, we will accelerate
our growth and our customers’ renewals sales performance.”

About ServiceSource

ServiceSource International, Inc. (NASDAQ: SREV) is the global leader in
recurring revenue management. Renew OnDemand™, the only cloud application
built specifically to grow recurring revenue, automates a highly valuable but
typically manual business process. By leveraging big data to give companies a
complete view of their customers, Renew OnDemand and our proven services drive
higher subscription, maintenance, and support revenue, improved customer
retention, and increased business predictability.

With over a decade of experience focused exclusively on growing recurring
revenue, ServiceSource's products and services are based on proven best
practices and global benchmarks. Headquartered in San Francisco,
ServiceSource® manages over $9 billion in recurring revenue for the world’s
largest and most respected technology companies. ServiceSource renews a
customer contract every 47 seconds through engagements in more than 150
countries and 40 languages. For more information, please go to
www.servicesource.com.

Forward-Looking Statements

This press release contains forward-looking statements, including statements
regarding the benefits ofServiceSourceofferings and their impact on customer
renewal rates, including our managed services and our Renew OnDemand Cloud
platform and application. These forward-looking statements are based on the
Company's current assumptions and beliefs, and involve risks and uncertainties
that could cause our results to differ materially from those expressed or
implied in our forward-looking statements. Those risks and uncertainties
include, without limitation, the risk of material defects or errors in the
Company's software offerings; the ability to integrate Renew OnDemand with
other third-party applications used by our customers; our ability to protect
our intellectual property rights; the risk of claims that our offerings
infringe the intellectual property rights of others; changes in market
conditions that impact our ability to sell the Renew OnDemand solution and/or
generate service revenue on our customers' behalf; errors in estimates as to
the renewal rate improvements and/or service revenue we can generate for our
customers; demand for our offering that falls short of expectations; our
ability to adapt our solution to changes in the market or new competition;
general political, economic and market conditions and events; and other risks
and uncertainties described more fully in our periodic reports and
registration statements filed with theSecurities and Exchange Commission,
which can be obtained online at the Commission's website
athttp://www.sec.gov. All forward-looking statements in this press release
are based on information currently available to us, and we assume no
obligation to update these forward-looking statements.

Trademarks

ServiceSource, Renew OnDemand and anyServiceSourceproduct or service names
or logos above are trademarks ofServiceSource International, Inc.All other
trademarks used herein belong to their respective owners.

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Contact:

ServiceSource:
Amy Sutton at LEWIS PR
Tel No: +44 (0)207 802 26 26
Email: servicesource@lewispr.com
 
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