Waterlogic Norge AS Selects Astea's Service Management and Mobility Solution Suite Reinforcing their Ongoing Commitment to

 Waterlogic Norge AS Selects Astea's Service Management and Mobility Solution
 Suite Reinforcing their Ongoing Commitment to Delivering Superior Water with
                             World-Class Service

  PR Newswire

  HORSHAM, Pennsylvania, July 17, 2013

-- Selected Astea's Service Management Platform to Optimize Mobile Workforce;
Reduce Service Costs; Increase Customer Satisfaction; and Support Strategic
Growth Initiatives

HORSHAM, Pennsylvania, July 17, 2013 /PRNewswire/ --Astea International Inc.
(NASDAQ:ATEA), the leader in service lifecycle management and mobility
solutions announces that Waterlogic Norge AS, a subsidiary of Waterlogic Plc
(AIM: WTL.L), is a leading manufacturer and global distributor of point-of-use
("POU") drinking water purification and dispensing systems, has selected the
Astea Alliance solution suite to further streamline and optimize their water
delivery service reinforcing, their commitment to making sure that with every
single dispense, their customers are getting the purest and most refreshing
water.

"Our ongoing success and competitive differentiation is built by delivering
superior water purification and dispensing systems in conjunction with
superior customer service," stated Erik Gulbrandsen, Managing Director for
Waterlogic Norge AS. "We were looking for a robust and proven solution that
could provide us with the best-in-class service delivery platform necessary to
further improve our exemplary customer service capabilities. After an
extensive and exhaustive search for a service management and mobile workforce
management solution, we found that Astea's deep domain expertise in
conjunction with their robust solution, offered the breadth and depth of
functionality on a single platform, and was the perfect match for our needs."

Waterlogic Norge AS selected Astea for their extensive and proven experience,
of over 34 years, in developing and implementing global service management and
mobility solutions to enterprise companies. Additionally, the Astea Alliance
solution suite provides end-to-end service management & mobility functionality
, incorporating industry best practices all on a single platform, with ease of
integration to Microsoft Dynamics AX . Astea's solution will provide
Waterlogic, Plc with a comprehensive and robust mix of capabilities that will
help to further drive and improve the efficiency and costs of service delivery
as well as support their strategic growth initiatives .

"Waterlogic Norge AS is a perfect example of an innovative company that is
constantly looking for ways to deliver value-added and differentiated services
that continue to contribute to their goal in delivering a superior product
with exceptional service. We are delighted that they chose Astea," said Zack
Bergreen, CEO of Astea International. "Astea's solution incorporates industry
expertise and best practices to support an organization's total service
operation on a single platform. We eliminate the need to have many disparate
systems as our solution is a seamless service delivery platform, not a
patchwork of systems stitched together, that makes it an ideal solution for
companies looking to further streamline and optimize their service delivery
process from a single provider."

Astea is the only solution provider that offers all cornerstones of service
lifecycle management: customer management; service management; asset
management; forward and reverse logistics management; and mobile workforce
management with enhanced workforce scheduling optimization. Astea's solutions
are seamlessly orchestrated to share and leverage information throughout the
service lifecycle – removing the traditional barriers between the field and
back office. With Astea's solution modularity, companies can introduce one
module at a time or deploy a seamless information backbone across the entire
service lifecycle continuum.

About Waterlogic Norge AS Waterlogic Norge AS, a subsidiary of Waterlogic Plc
(AIM: WTL.L), is a leading designer, manufacturer, distributor and operator of
mains attached point-of-use ("POU") drinking water purification and dispensing
systems designed for environments such as offices, factories, hospitals,
hotels, schools, restaurants and other workplaces. Waterlogic is a Jersey
registered company.

Founded in 1992, Waterlogic was one of the first companies to introduce POU
systems to Europe and has been a leader in the POU market in terms of product
design and quality, the application of new technologies and in sales and
service. Waterlogic has an extensive and expanding independent global
distribution network in place, reaching over 50 countries around the world.
Waterlogic products are currently being sold in North and South America,
Europe, Asia, Australia and South Africa. Waterlogic's leading markets are the
USA and Western Europe, in particular Germany, France, Scandinavia and the UK.
Of the 1.9 million new POU and bottled water installations in the
business-to-business market in the USA and Europe between 2005 and 2011,
approximately 73% incorporated POU technology. Website: www.waterlogic.com

About Astea International Astea International (NASDAQ: ATEA) is a global
provider of software solutions that offer all the cornerstones of service
lifecycle management, including customer management, service management, asset
management, forward and reverse logistics management and mobile workforce
management and optimization. Astea's solutions link processes, people, parts,
and data to empower companies and provide the agility they need to achieve
sustainable value in less time, and successfully compete in a global economy.
Since 1979, Astea has been helping more than 600 companies drive even higher
levels of customer satisfaction with faster response times and proactive
communication, creating a seamless, consistent and highly personalized
experience at every customer relationship touch point.

www.astea.com . Service Smart. Enterprise Proven.

© 2013 Astea International Inc. Astea and Astea Alliance are trademarks of
Astea International Inc. All other company and product names contained herein
are trademarks of the respective holders.

Website: http://www.astea.com
Contact: Debbie Geiger, Astea International, Vice President, Marketing,
+1-215-682-2500, dgeiger@astea.com
 
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