Assist America Provides Global Emergency Travel Services for Victim of Asiana
PRINCETON, NJ and BEIJING -- (Marketwired) -- 07/16/13 -- Assist
America, Inc., a premier provider of emergency travel assistance
services, announced today that they assisted a victim of the July 6th
crash of Asiana Airlines Flight 214 in San Francisco.
A woman who was on the flight as part of a larger tour group was an
Assist America member through one of their Asian insurance clients in
Beijing, China. When her husband learned of the crash and knew his
wife was being taken to a local hospital for her injuries, he
immediately contacted the Assist America 24-hour Operations Center to
ask for their assistance.
"As soon as the call came in, we sprang into action," said Kip Gibbs,
vice president of operations for Assist America. "We began monitoring
the patient's care, speaking to her treating doctors about the extent
of her injuries and treatment plan and the anticipated timeframe for
us to repatriate her back home. We were even able to send a local
representative to the patient's bedside in the middle of the night to
help with translations and to bring her money and other necessities
since her luggage was burned during the crash. She was very grateful
to have someone from Assist America by her side during this traumatic
Assist America's medical team continues to monitor the patient's
recovery as she completes her physical therapy and will be by her
side to assist her throughout her return trip home.
Founded in 1990, Assist America, Inc. is the world's largest provider
of global emergency assistance services in partnership with employee
benefit plans. The company, headquartered in Princeton, New Jersey,
serves more than 30 million members and over 300,000 enterprises
through programs from the world's most prominent group benefit
providers. For more information about Assist America, visit
Director, Marketing Communications
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