National Bank Continues to Deploy Support Measures for Lac-Mégantic

National Bank Continues to Deploy Support Measures for Lac-Mégantic 
MONTREAL, July 12, 2013 /CNW Telbec/ - Further to the train derailment that 
took place last Saturday in Lac­Mégantic, National Bank is hard at work 
helping its clients and the residents of this community devastated by the 
explosions. Bank executives, including Diane Giard, Executive Vice-President - 
Personal and Commercial Banking, were on site to ensure that operations were 
running smoothly and clients' needs were being met quickly. 
"About 100 employees of National Bank and its suppliers are working hard to 
minimize the effects of these events for victims, whether onsite, from the 
head office or branches in the Eastern Townships or Beauce. Our thoughts are 
with all the families affected by the Lac-Mégantic disaster. We are doing 
everything in our power to make these circumstances less difficult for them, 
and help the region's economy get back on its feet quickly," stated Louis 
Vachon, President and Chief Executive Officer of National Bank. 
Today, National Bank is announcing new measures, in addition to those already 
implemented since last weekend: 
New measures: 

    --  This Friday, a new temporary branch will open its doors at the
        Carrefour Lac-Mégantic shopping centre (3560 Laval St., Suite
        155, Lac-Mégantic). As soon as it opens, it will provide all
        regular Bank services: transaction and advisory services, ABMs,
        and others. Advisors will also be onsite to assist clients.
        This branch will take over from the branch on Frontenac Street,
        which remains part of the security zone.
    --  The services of the National Bank Financial branch are being
        provided by the St-Georges-de-Beauce branch until further
    --  No transaction fees will be charged for 4 weeks for Personal
        Banking clients with packages, and Commercial Banking clients
        of the Lac-Mégantic branch.
    --  Accelerated processing of financing applications, to support
        the development of businesses in the region, which will also
        benefit from the proximity and expert advisory services of our
        Account Managers.
    --  Special banking treatment for the Town of Lac-Mégantic, based
        any needs that may arise when the situation stabilizes.

Measures already in effect:
    --  Mobile branch, set up since Sunday on the grounds of
        Polyvalente Montignac school (3409 Laval St. in Lac-Mégantic),
        including three ABMs and advisors to assist clients during this
        difficult time.
    --  Banking fee exemption for all non-clients who use National Bank
        ABMs in Lac-Mégantic.
    --  Various special measures, including payment deferrals, to help
        its clients affected by this disaster (on a case-by-case
        basis). For more information, clients can call customer service
        at 1-888-483-5628 or go to the National Bank Hub (mobile bank).
        An intervention plan has also been set up to handle any claims
        from National Bank Insurance clients.

Donations to the Red Cross

On Saturday, July 6, National Bank announced that it was donating 50,000 
dollars to the Canadian Red Cross to helpvictims of the Lac-Mégantic 

Since Monday, July 8, the Bank has also been collecting donations from the 
public as part of fundraising efforts organized in all branches across Canada, 
and it will continue to do so until August 9, 2013.

Cheques and donations should be made out to the Canadian Red Cross, 
Lac-Mégantic Explosion.The Red Cross will issue tax receipts for all 
donations of $10 and over. All donations collected through National Bank 
branches will be remitted to theRed Cross and used to provide immediate 
assistance to the victims.

About National Bank of Canada
With $185 billion in assets as at April 30, 2013, National Bank of Canada 
(, together with its subsidiaries, forms one of Canada's leading 
integrated financial groups, and was named among the 20 strongest banks in the 
world by Bloomberg Markets. The Bank has close to 20,000 employees and is 
widely recognized as a top employer. Its securities are listed on the Toronto 
Stock Exchange (TSX: NA). Follow the Bank's activities via social media and 
learn more about its extensive community involvement at and

(The telephone number provided below is for the exclusive use of  journalists 
and other media representatives.):

Jean-François Cadieux Chief Advisor - Public Affairs National Bank Tel.: 

Image with caption: "National Bank Hub (mobile bank) set up since Sunday on 
the grounds of Polyvalente Montignac school (3409 Laval St. in Lac-Mégantic). 
(CNW Group/National Bank of Canada)". Image available at:

SOURCE: National Bank of Canada

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CO: National Bank of Canada
ST: Quebec

-0- Jul/12/2013 20:13 GMT

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