New Authorized Service Facility to Reinforce Bombardier Commercial Aircraft Support Services in Africa

New Authorized Service Facility to Reinforce Bombardier Commercial Aircraft 
Support Services in Africa 
- Ethiopian Airlines maintenance facility to service Q400 and Q400
NextGen turboprops  
- Complements Bombardier's new Regional Support Office (RSO) and
parts depot in Johannesburg, South Africa 
JOHANNESBURG, SOUTH AFRICA -- (Marketwired) -- 07/10/13 -- Bombardier
Aerospace added further bench strength to its fast growing support
network in Africa today by naming one of the continent's leading
carriers, Ethiopian Airlines of Addis Ababa, as an Authorized Service
Facility (ASF) for commercial aircraft. Bombardier has signed a
Letter of Intent to authorize the airline to perform line and heavy
maintenance on Q400 and Q400 NextGen turboprop aircraft. The
agreement is expected to take effect by late August. 
Ethiopian Airlines operates modern and complete aircraft, engine and
component overhaul and repair facilities at Bole International
Airport in Addis Ababa. The facility employs an all-Ethiopian
workforce of over 750 licensed technicians and support staff. 
"This agreement with Ethiopian Airlines - one of Africa's most
respected airlines and a valued Bombardier customer - will provide
the growing number of Bombardier operators in this region with more
options for high quality maintenance support closer to their base of
operations," said Eric Martel, President, Customer Services and
Specialized and Amphibious Aircraft, Bombardier Aerospace. "We are
enthusiastic about the many new opportunities for commercial aviation
in Africa and, through sustained investment and focus, we are
expanding our support services on the continent at an accelerated
Established in 1945, award-winning Ethiopian Airlines is the flagship
carrier of Ethiopia. In 2012, the airline received one of
Bombardier's top honours - an Airline Reliability Performance Award -
for outstanding dispatch reliability on its Q400 aircraft fleet. Last
November, the airline became the first to take delivery of Q400
NextGen turboprop airliners outfitted with a dual-class configuration
on Bombardier's production line. These five dual-class aircraft are
currently in service with the airline and its affiliate, ASKY
Airlines of Togo. In total, the carriers operate a fleet of 13 Q400
and Q400 NextGen airliners. 
This announcement closely follows earlier news that Bombardier is
establishing a full service Regional Support Office at the Lanseria
Airport in Johannesburg, South Africa and will open a 2,153
square-foot (200 square metres) parts depot there by the end of this
More than 240 Bombardier business and commercial jets are based in
Africa. Ethiopian Airlines will join a network of more than 60 ASF
and Line Maintenance Facilities (LMF) that serve operators of
Bombardier business and commercial aircraft spanning across more than
25 countries worldwide. The new Ethiopian Airlines ASF will work in
close collaboration with Bombardier's maintenance network of wholly
owned service centres and ASFs in the same time zone, as well as its
network of parts hubs and depots, including the newly announced
Johannesburg parts depot, which will be operational 24/7. 
About Bombardier 
Bombardier is the world's only manufacturer of both planes and
trains. Looking far ahead while delivering today, Bombardier is
evolving mobility worldwide by answering the call for more efficient,
sustainable and enjoyable transportation everywhere. Our vehicles,
services and, most of all, our employees are what make us a global
leader in transportation. 
Bombardier is headquartered in Montreal, Canada. Our shares are
traded on the Toronto Stock Exchange (BBD) and we are listed on the
Dow Jones Sustainability World and North America Indexes. In the
fiscal year ended December 31, 2012, we posted revenues of $16.8
billion. News and information are available at or
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Mark Masluch
Bombardier Aerospace
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