ACE Expands ACE Worldview

  ACE Expands ACE Worldview

   Renowned Platform for Multinational Risk Managers and Their Brokers Now
                   Available to ACE Risk Management Clients

Business Wire

PHILADELPHIA -- July 10, 2013

ACE USA, the U.S.-based retail operations of the ACE Group, today announced
that it has expanded its ACE Worldview® platform to ACE Risk Management (ARM)
clients and brokers. This interactive portal streamlines a range of processes
including electronic delivery of policies and endorsements and allows users to
view status updates for their U.S. domestic primary casualty programs in real
time. Users access application pages that can be used to track the completion
of account activities, review comments and status of activities, and locate
documentation for activities that have been completed. ACE Worldview for ARM
also provides customized reporting tools for managing and tracking program

“ACE Worldview was designed to give risk managers and brokers a way to
exercise a greater measure of control over the varied and ever growing demands
they face,” said Chris Maleno Division President of ACE USA. “With real-time
access to information, an extensive document repository, coupled with
interactive portals, ACE Worldview for ARM is a service-oriented system that
allows users to manage large, complex primary casualty programs, multiple
policies and recent or pending activities.”

“ACE is committed to continual investment in technologies that will help
accelerate the transactional elements of risk management,” said Mr. Maleno.
“We are always looking for new ways to empower risk managers and brokers. By
enabling them to participate in their program in a more detailed and
meaningful way, we believe they will get more out of their experience with

“We have developed specific interactive portals to assist with the servicing
of the ARM business,” said Matt Merna, Division President, ACE Risk
Management. “The various portals have been designed to allow users to utilize
ACE Worldview to review information, submit requests and easily perform a
variety of processes. Our goal is to use technology to enhance the overall
customer experience.”

Some benefits of the new ACE Worldview for ARM include:

  *Electronic Delivery of Policies – effective 5/1 and subsequent, ACE Risk
    Management will issue policies and endorsements electronically via the ACE
    Worldview portal to all policyholders that consent to electronic delivery
  *Document Library – electronic repository of all policies and endorsements,
    notices of elections, collateral agreements and captive reinsurance
  *Audit and Adjustment Manager portal – assists in the review and
    verification of premium audit adjustments
  *ARM Service Center - clients or brokers can submit service requests and
    the portal will track, monitor and display status updates
  *ACE Accelerator – technology solution for the automation of the uninsured
    and underinsured motorist (UM/UIM) coverage selection forms process
  *ARM Service Standards – detailed description for the ARM service standards
    which can be used to set expectations between the parties and insure
    successful management of the program
  *Claim Service –detailed listing of ACE USA claims contacts as well as
    claims submission information
  *Contact Information – detailed contact information for the ARM
    underwriting team and the other contacts important to the servicing of the

To learn more about ACE Worldview for ACE Risk Management, please click on
this link.

ACE Risk Management, a division of ACE USA, offers comprehensive risk
management programs and services that are uniquely designed and customized to
assist companies in any industry dealing with the significant costs of
financing and managing risks. To learn more about ACE Risk Management’s
products and services, please visit our website. Insurance is provided by
insurance companies within the ACE Group. All products may not be available in
all jurisdictions. The product information above is a summary only. The
insurance policy actually issued contains the terms and limits of the

ACE USA is the U.S.-based retail operating division of the ACE Group, headed
by ACE Limited (NYSE: ACE), and is rated A+ (Superior) by A.M. Best Company
and A+ (Strong) by Standard & Poor’s. ACE USA, through its underwriting
companies, provides insurance products and services throughout the U.S.
Additional information on ACE USA and its products and services can be found

The ACE Group is one of the world’s largest multiline property and casualty
insurers. With operations in 53 countries, ACE provides commercial and
personal property and casualty insurance, personal accident supplemental
health insurance, reinsurance, and life insurance to a diverse group of
clients. ACE Limited, the parent company of the ACE Group, is listed on the
New York Stock Exchange (NYSE: ACE) and is a component of the S&P 500 index.
Additional information can be found at:


The ACE Group
Carla L. Ferrara, 215-640-4744
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