Community Bank – Wheaton/Glen Ellyn Selects DNA Account Processing Platform from Fiserv to Deepen Customer Relationships

  Community Bank – Wheaton/Glen Ellyn Selects DNA Account Processing Platform
  from Fiserv to Deepen Customer Relationships

  *Community-focused bank chooses DNA platform from Open Solutions, now part
    of Fiserv, to gain a comprehensive view of customers across all channels
  *Integrated solutions for CRM, loan origination, item processing, account
    analysis, self-service, EFT and document management to complement DNA
  *The DNA platform’s open architecture and strong business intelligence
    tools were key factors in the bank’s decision

Business Wire

BROOKFIELD, Wis. -- July 9, 2013

Fiserv, Inc. (NASDAQ: FISV), a leading global provider of financial services
technology solutions, today announced that Community Bank – Wheaton/Glen
Ellyn, based in Glen Ellyn, Ill., has selected the DNA™ account processing
platform from Open Solutions, now part of Fiserv, to better serve its 29,000
customers. The $355 million asset bank cited the platform’s tightly integrated
complementary solutions, customer-centric architecture and strong business
intelligence tools as factors that will help the bank increase efficiency and
provide customers with more relevant products.

“We were looking for a platform that could match our commitment to
relationship banking and quality service and we found what we were looking for
in DNA,” said Scott Hamer, president and Chief Executive Officer, Community
Bank – Wheaton/Glen Ellyn. “The platform’s open architecture will enable us to
easily integrate complementary solutions from Fiserv, third-parties and
developers of DNAapps™ to create a unified banking platform built around the
customer. We’ll gain a comprehensive view of our relationships across channels
and products for increased efficiency and deeper, more meaningful

Recognized by industry leading analysts for its best-in-class technology, user
experience and breadth of functionality, DNA from Fiserv is the first open,
relationship-centered core banking platform built for global collaboration.
The platform employs a real-time, relational data model designed around the
person, not the transaction, so that Community Bank – Wheaton/Glen Ellyn staff
can securely view complete profiles of their retail and commercial customers
by person, product or account. Integrated CRM and business intelligence tools
help bank staff offer relevant products and services during the onboarding
process and throughout each customer interaction.

With the platform’s open .NET architecture, Community Bank – Wheaton/Glen
Ellyn can easily enhance DNA with solutions from Fiserv and third-party
partners. The bank will also have access to the DNAcreator™ development
toolkit, which allows bank IT professionals to create and sell custom core
extensions called DNAapps to other financial institutions via the
DNAappstore™. DNAappstore is the first online marketplace for core innovation
and global collaboration, creating the potential for additional revenue for
the bank through shared custom applications.

“With its selection of DNA, Community Bank – Wheaton/Glen Ellyn has
demonstrated its commitment to fully understanding its customers’ needs and
providing quality products through state-of-the-art delivery channels,” said
Steve Cameron, president, Open Solutions Division, Fiserv. “The platform’s
open architecture, DNAappstore and full array of integrated solutions will
help Community Bank – Wheaton/Glen Ellyn adapt to a changing market without
sacrificing the efficiency and customer service benefits of a tightly
integrated platform.”

To extend the power of DNA further, Community Bank – Wheaton/Glen Ellyn will
implement Activity Manager, Open Data, BI Dashboard, Report Writer,
Integrator™ and Leadbuilder™ for CRM and business intelligence; Velocity™ for
loan origination; Weiland Account Analysis™ for commercial account analysis;
Opencheck™: On Demand for outsourced item processing with Merchant Capture and
Consumer Capture; tMagic™ for teller capture; Voice Response for telephone
banking; Mobile for mobile banking; DNAweb™ for Internet banking; Bill Pay for
electronic bill payment; Digital Document for electronic content management
and paperless statements; Financial Accounting: Ledger for general ledger
accounting; and Accel™ payments network, Debit Processing, and EnFact® Network
Services for fraud detection from Fiserv.

Additional Resources:

  *Open Solutions, now part of Fiserv –
  *DNAappstore –

About Community Bank-Wheaton/Glen Ellyn

Community Bank - Wheaton / Glen Ellyn, a subsidiary of Community Financial
Shares, Inc. (CFIS), provides financial services to Wheaton, Glen Ellyn and
surrounding communities in DuPage County, Illinois. The bank provides demand,
savings and time deposits, loans, mortgage loan origination for investors,
cash management, electronic banking services, Internet banking services
including bill payment, Community Investment Center services and debit cards
to individuals, businesses, governmental units and institutional customers.
Learn more at

About Fiserv

Fiserv, Inc. (NASDAQ: FISV) is a leading global technology provider serving
the financial services industry, driving innovation in payments, processing
services, risk and compliance, customer and channel management, and business
insights and optimization. For more information, visit



Media Relations:
Julie Smith
Public Relations Manager
Fiserv, Inc.
Additional Contact:
Wade Coleman
Director, Public Relations
Fiserv, Inc.
Press spacebar to pause and continue. Press esc to stop.