Sigma Systems Acquires Tribold Limited

Sigma Systems Acquires Tribold Limited 
Sigma's Acquisition of Tribold Creates 'Idea-to-Install' Platform for
Communications, Media and High Tech Service Providers 
TORONTO -- (Marketwired) -- 07/09/13 --  Sigma Systems, the leader in
catalog-driven service fulfillment solutions, announced today it has
completed the acquisition of UK-based Tribold Limited, the world's
leading provider of Enterprise Product Management (EPM) software.  
Sigma's acquisition of Tribold brings together two leading product
lines to create a comprehensive, multi-channel solution stack that
offers a true 'Idea-to-Install' platform. Sigma's expanded solution
set now offers catalog driven capability for the complete
Idea-to-Install process, from the point of creating and deploying new
products and services, to creating and configuring the customer's
order, through to delivering the order with installation and
"With the Tribold acquisition, Sigma has redefined the 'Idea to
Install' platform, offering a complete, catalog-driven suite of
solutions for service providers. Service providers can now take
immediate advantage of network and service innovation to roll out
value-added services, including consumer, enterprise, cloud and M2M
applications, and to improve revenues and margins in their core
businesses," said Tim Spencer, President and COO, Sigma Systems. 
By maintaining the modularity and open integration of the individual
software products in the broader stack, Sigma continues to promote an
agile approach to implementing the capabilities for customers.  
The result is a rapid return on investment for service providers and
the avoidance of the "all or nothing decision" inherent with many
other BSS/OSS solution stacks. Communications, Media and High Tech
service providers now have a solution that is quickly deployable on
premise or in the cloud, with emphasis on rapid self-enablement for
our end-users. 
"Service providers need to accelerate their idea-to-install timelines
for new services, in an increasingly multi-channel environment. To do
this, they must break out of silo solutions and simplify the
management of their products, services and service delivery
resources. Sigma now has the complete solution they need to
accomplish this," added Spencer. 
Today, Tribold powers over US$150b of products and services for its
customers, accelerating speed to market for new offerings, improving
conversion rates, and increasing efficiency in the fulfillment of
orders. Tribold is headquartered in London, UK with regional support
offices in Australia, US and Europe to support its global customer
"Customer experience improvements and overall fulfillment
transformation initiatives tend to be the key driver for CSP
investments in product and service catalog solutions," according to
Gartner Research. "The concept of an integrated product and service
catalog is now being unified across network, IT and services
boundaries; for example, in alignment with adjacent order
orchestration/decomposition and product life cycle management
"Sigma and Tribold have worked together closely over the last several
years to ensure interoperability between our solutions. We have also
collaborated on several service provider cloud projects, including
the recently announced deployment with Tiscali in Italy," said Simon
Muderack, CEO and founder of Tribold. "Sigma's acquisition of Tribold
enhances its overall portfolio and will allow for rapid integration
of the EPM and CPQ products along with Sigma's SMP portfolio. In
addition, Sigma's geographic diversity and depth of industry
expertise offers immediate benefits to existing Tribold customers." 
Under the acquisition agreement, Simon Muderack will assume the role
of Senior Vice President of Market Development and Alliances for
Sigma. Catherine Michel, Tribold's CTO and co-founder, will become
the Chief Strategy Officer (CSO) for Sigma. 
Tribold's customer base spans Western Europe, the United States,
Africa and Australia/NZ and includes BSkyB, TeliaSonera, Orange,
Teracom, Unitel Angola, Com Hem, Level3, CenturyLink & Telecom New
Zealand. Tribold also enjoys strong partner relationships with
Microsoft, Alcatel-Lucent and Cap Gemini. 
Sigma's SMP is the industry's leading multi-service fulfillment
platform, and is trusted by communications service providers around
the world to deliver hundreds of millions of bundled and converged
communication services for business and residential subscribers. SMP
was the first multi-service catalog-driven service fulfillment
platform to be certified compliant for the TeleManagement Forum's
OSS/J Order Management API. Similarly, Tribold has been instrumental
in the development and evolution of the TMF's focus on EPM. 
*Gartner, Inc., Hype Cycle for Communications Service Provider
Operations, 2012, Norbert J. Scholz, July 30, 2012.  
About Sigma Systems
 Sigma Systems is a privately-held market leader
in catalog-driven fulfillment systems. Sigma's OSS/BSS products
enable CSPs to deliver a complete suite of services over any access
network to any device. The portfolio spans cloud brokerage, order
management, service provisioning, service catalog, service inventory,
device management as well as professional services to ensure
efficient deployment and long-term success. Sigma has fulfilled 100s
of millions of RGUs across residential and business markets including
services like broadband, VoIP, SIP trunking, unified communication,
IPTV, mobile, cloud and M2M. Over 50 CSPs -- including Charter, Cox,
Rogers, TELUS, Bell Aliant, Tiscali, American Movil, iTSCOM and ZON
-- are leveraging Sigma's products to automate the fulfillment of
converged IP networks. 
For more information about Sigma Systems, visit and follow the company on Twitter at 
Media contact: 
Carolyn Anderson
Sigma Systems
+1 (416) 943-9696
Sigma Systems on Twitter: 
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