Hertz Expands 'Carfirmation' Service Into Europe PR Newswire LONDON, July 4, 2013 - New vehicle rental confirmation email informs Hertz customers the car they will drive, before they arrive LONDON, July 4, 2013 /PRNewswire/ -- The Hertz Corporation (NYSE:HTZ) , the world's leading general use car rental brand, has announced Carfirmation, a free email service to customers to confirm the exact rental vehicle they will receive prior to collection. In addition, customers travelling to Hertz Gold branches with counter-bypass facilities will also receive the specific parking bay location for their vehicle so that they can head straight to their car and go. The Carfirmation service is available to Hertz Gold Plus Rewards members worldwide picking up a vehicle at major branches in the USA, UK, France, Germany, Spain, Italy and Benelux. Michel Taride, Group President, Hertz International, said: "The latest addition to Hertz Gold Plus Rewards, the Carfirmation service confirms a Gold customer's reserved vehicle and for many Gold branches, advises them of their car location so they can skip the counter. As with all of our member benefits – including loyalty points and preferential rates – Carfirmation has been introduced to maintain the highest class in customer service, tailored on direct feedback from a customer panel of over 650 people." The service comes as an expansion of a similar programme available in the US, where it has been highly praised by Hertz both business and leisure travellers alike. The alert is generated as soon as a vehicle is assigned to the reservation. Details included within the email are: vehicle model, colour and registration number, reservation number and details of optional extras such as Hertz NeverLost™ satellite navigation. At Hertz Gold locations, which operate a counter-bypass option to members, customers can head straight to their vehicle at the specified parking bay confirmed through the email. To benefit from the service, Hertz customers simply need to select the 'Carfirmation service' option in their Gold Plus Rewards profile, and provide a valid email address. Gold Plus Rewards is a free-to-join loyalty scheme from Hertz, and members can sign up at: www.hertz.co.uk/rentacar/member/enrollment . Full details are available from: www.hertz.co.uk/carfirmation Notes to editors Carfirmation is available to all Hertz Gold Plus Rewards members worldwide. While the service is provided for free, data roaming charges may apply. It is the user's responsibility to check with their individual carrier, as other charges may apply. Hertz assumes no responsibility for charges incurred by signing up for this service. About Hertz The Hertz Corporation ( www.hertz.com ) operates its car rental business through the Hertz, Dollar and Thrifty brands from approximately 10,400 corporate, licensee and franchisee locations in North America, Europe, Latin America, Asia, Australia, Africa, the Middle East and New Zealand. Hertz is the largest worldwide airport general use car rental brand, operating from approximately 8,800 corporate and licensee locations in 150 countries. Hertz is the number one airport car rental brand in the U.S. and at 111 major airports in Europe. Dollar and Thrifty have approximately 1,580 corporate and franchisee locations in 80 countries. Hertz is in its 95th year of delivering quality car rental solutions to leisure and corporate customers. Product and service innovations such as Hertz #1 Club Gold, Worldwide Online Check-in, specially designed NeverLost® satellite navigation systems, and unique cars offered through the company's Prestige, Family, Fun/Adrenaline and Green Collections, set Hertz apart from the competition. About Hertz Gold Plus Rewards Hertz Gold Plus Rewards is a loyalty and rewards program that provides privileges and benefits designed to make member's travel easier, faster and more rewarding. Gold Plus Rewards members can access dedicated reservation and customer service agents and enjoy a fastest pick up and drop off car rental experience. Moreover by opting-in to receiving e-mail communications, they will enjoy additional offers, discounts, upgrades, service information, prize draws, and more. Participants can earn free car rentals with points that do not expire on all their qualifying rentals by updating their Gold Plus Rewards profile at www.hertz.co.uk or by requesting to earn Gold Plus Rewards Points when they make their Hertz reservations. They may also choose to earn frequent traveller miles or credits. Hertz Gold Plus Rewards offers "AnyDay Rewards" with no black-out dates, allowing Members to use their Points at any time. Points can also be transferred as many times as they want to their spouse or domestic partner. Following a number of qualifying rentals, Hertz Gold Plus Rewards members upgrade to Gold Plus Rewards Five Star or Gold Plus Rewards President's Circle, which will entitle Members to even more benefits and rewards. Hertz Gold Plus Rewards program details can be obtained at www.hertz.co.uk and the terms and conditions for eligibility, participating countries and all Gold Plus Rewards program rules on www.hertzoffers.com/programmeterms . CONTACTS: Luke CampbellKetchum T: +44 (0) 207 611 3735 E: firstname.lastname@example.org Alexis DarbyKetchum T: +44 (0) 207 611 3764 E: email@example.com Website: http://www.hertz.com
Hertz Expands 'Carfirmation' Service Into Europe
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