Telenor : Telenor Selects Accenture to Implement Global Shared Services Vision
FORNEBU, Norway; July 3, 2013 - Telenor today announced that it has selected
Accenture (NYSE: ACN) to accelerate the implementation of a global shared
services vision across companies within the Telenor Group. Under the contract
with Telenor, Accenture will look to provide relevant shared services in areas
including Finance & Accounting, HR, IT and transactional
The aim of the agreement is to support Telenor Global Shared Services in
achieving world-class support services by working with a highly experienced
management group. This 5-year contract with Accenture is worth 215 million USD
and is designed to increase Telenor's efficiency and quality significantly
across the relevant shared services.
Telenor actively seeks opportunities to drive quality and efficiency
improvements across the business units in the group. Global Shared Services is
a vehicle in this, and in order to build and scale-up world class support
services across geographies and business units, Telenor determined it needed a
"This is about meeting our customers' needs. We secure quality and efficiency
through leveraging scale and volume across the Telenor Group. This partnership
will enable us to establish shared services as an industrial vehicle and to
grow and expand shared services into new global areas. To meet future business
models, we will need new and innovative ways of operating, gain competencies
from partnerships, and establish sustainable cost structures," said Hilde
Tonne, EVP and Head of Telenor Group Industrial Development.
Accenture will assist in implementation of industry standard practices,
processes, tools, and approaches that meet Telenor's requirements and lead to
continuous innovation and productivity improvements. It will also augment the
development and implementation of Telenor's service strategies and work
towards eliminating complexity from the services and architecture. This will
all help Telenor achieve its strategic goal of becoming the industry leader in
customer centricity by increasing value creation through improving processes.
"Our long-standing relationship with Telenor has proven beneficial to both
companies," said Bob Sell, Group Chief Executive, Accenture Communications,
Media & Technology operating group. "We are working every day to provide the
best support possible for Telenor and are confident that we can help Telenor
achieve its vision for world-class shared services with standardized
operations and efficiencies across its entire enterprise."
"We conducted a comprehensive selection process to evaluate potential
partners, and are excited about having selected Accenture for this
non-exclusive agreement. The competitive process has shown that they possess
the broad experience and capabilities that will enable Telenor Group to
realize our strategic objectives," said Ingrid R. Lorange, CEO of Telenor
Global Shared Services.
Accenture is a global management consulting, technology services and
outsourcing company, with approximately 266,000 people serving clients in more
than 120 countries. Combining unparalleled experience, comprehensive
capabilities across all industries and business functions, and extensive
research on the world's most successful companies, Accenture collaborates with
clients to help them become high-performance businesses and governments. The
company generated net revenues of US$27.9 billion for the fiscal year ended
Aug. 31, 2012. Its home page is www.accenture.com.
# # #
Telenor Group: Dag Melgaard.
Tel: (+47) 90 19 20 00
Accenture: Georg Huus
Mobile: + 47 90 78 76 89
Tel: +1 973-301-3347
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information contained therein.
Source: Telenor via Thomson Reuters ONE
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