Rogers Announces New Customer Loyalty Program to Thank Customers for Their
Rogers First Rewards to launch in key markets this summer
TORONTO, July 3, 2013 /CNW/ - Rogers Communications announced today a new
customer loyalty program, Rogers First Rewards, to thank and reward customers
for their business. Launching in key markets throughout 2013, Rogers First
Rewards allows customers to get more of what they want by earning points on
their eligible purchases that can be redeemed for a wide selection of Rogers
products and services.
"Our customers have told us they want to be rewarded for their loyalty and
we've listened to their feedback," said John Boynton, executive vice president
and chief marketing officer, Rogers Communications. "We've worked diligently
over the last few years to create an easy and simple program to thank our
customers for their business and to show our appreciation."
With no blackout periods, hidden fees, or a membership card to carry, eligible
customers are enrolled as the program becomes available in their region and
earn points just for being a Rogers customer. Points can be redeemed online
and used toward an extensive and growing list of Rogers products and services
from the Rogers First Rewards catalogue.
Customers will have access to exciting rewards depending on their region.
Wireless rewards including U.S. and international roaming packs; talk, and
text packs; long distance calling and more will be available to customers
across the country. Within Rogers cable footprint, customers can redeem their
points for rewards including upgraded internet packages; home phone long
distance; premium TV content and Rogers On Demand packages.
"Rogers First Rewards is one of the many things we are doing to better deliver
for our customers," said Rob Bruce, president, Rogers Communications. "This
innovative loyalty program complements a number of initiatives we're
introducing to make it easier for our customers to do business with us
including simplified rate plans, U.S. flat roaming rate, premium technical
support and customer education programs."
Customers enrolled in the loyalty program are assigned a Rogers First Rewards
tier and point accrual rate based on an average of total account holder's
spend: Silver Tier customers earn 1 point per dollar, Gold Tier customers earn
1.5 points per dollar, and Platinum Tier customers earn 2 points per dollar.
The program will be available to consumer cable, wireless, internet and home
phone customers in key markets across the country throughout the year.
Eligible customers will be notified and enrolled when the loyalty program
becomes available in their region.
Rogers Communications is a diversified Canadian communications and media
company. We are Canada's largest provider of wireless voice and data
communications services and one of Canada's leading providers of cable
television, high-speed Internet and telephony. Through Rogers Media we are
engaged in radio and television broadcasting, televised shopping, magazines
and trade publications, sports entertainment, and digital media. We are
publicly traded on theTorontoStock Exchange (TSX: RCI.A and RCI.B) and on
the New York Stock Exchange (NYSE: RCI).
Michelle Kelly Roger Communications email@example.com (416)
SOURCE: Rogers Communications Inc.
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