Telenor Selects Accenture to Implement Global Shared Services Vision
FORNEBU, Norway -- July 3, 2013
Telenor today announced that it has selected Accenture (NYSE: ACN) to
accelerate the implementation of a global shared services vision across
companies within the Telenor Group. Under the contract with Telenor, Accenture
will look to provide relevant shared services in areas including Finance &
Accounting, HR, IT and transactional procurement/purchases.
The aim of the agreement is to support Telenor Global Shared Services in
achieving world-class support services by working with a highly experienced
management group. This 5-year contract with Accenture is worth US$215 million
and is designed to increase Telenor’s efficiency and quality significantly
across the relevant shared services.
Telenor actively seeks opportunities to drive quality and efficiency
improvements across the business units in the group. Global Shared Services is
a vehicle in this, and in order to build and scale-up world class support
services across geographies and business units, Telenor determined it needed a
“Thisis about meeting our customers’ needs.Wesecurequality and efficiency
throughleveragingscale and volume across the Telenor Group.This partnership
will enable us to establishshared servicesas an industrial vehicleand
togrow and expand shared services into newglobalareas. To meet future
business models, we will need new and innovative ways of operating, gain
competencies from partnerships, and establish sustainable cost structures,”
saidHildeTonne, EVP and Head of Telenor Group Industrial Development.
Accenture will assist in implementation of industry standard practices,
processes, tools, and approaches that meet Telenor’s requirements and lead to
continuous innovation and productivity improvements. It will also augment the
development and implementation of Telenor’s service strategies and work
towards eliminating complexity from the services and architecture. This will
all help Telenor achieve its strategic goal of becoming the industry leader in
customer centricity by increasing value creation through improving processes.
“Our long-standing relationship with Telenor has proven beneficial to both
companies,” said Bob Sell, Group Chief Executive, Accenture Communications,
Media & Technology operating group. “We are working every day to provide the
best support possible for Telenor and are confident that we can help Telenor
achieve its vision for world-class shared services with standardized
operations and efficiencies across its entire enterprise.”
“We conducted a comprehensive selection process to evaluate potential
partners, and are excited about having selected Accenture for this
non-exclusive agreement. The competitive process has shown that they possess
the broad experience and capabilities that will enable Telenor Group to
realize our strategic objectives,” said Ingrid R. Lorange, CEO of Telenor
Global Shared Services.
Telenor Group is an international provider of tele, data and media
communication services. Telenor Group has mobile operations in 11 markets in
the Nordic region, Central and Eastern Europe and in Asia, as well as a voting
stake of 42.95 per cent (economicstake 33 per cent) in VimpelCom Ltd.,
operating in 18 markets. Headquartered in Norway, Telenor Group is one of the
world’s major mobile operators with148 million mobile subscriptions in its
consolidated operations per Q1 2013, revenues in 2012 of NOK102 billion, and
a workforce of approximately 30,000. For more information about Telenor Group,
please visit www.telenor.com.
Accenture is a global management consulting, technology services and
outsourcing company, with approximately 266,000 people serving clients in more
than 120 countries. Combining unparalleled experience, comprehensive
capabilities across all industries and business functions, and extensive
research on the world’s most successful companies, Accenture collaborates with
clients to help them become high-performance businesses and governments. The
company generated net revenues of US$27.9billion for the fiscal year ended
Aug. 31, 2012.Its home page is www.accenture.com.
Dag Melgaard, + 47 90 19 20 00
Georg Huus, + 47 90 78 76 89
Gary Morgenstern, + 973-301-3347
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