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Capita plc: Capita signs contract with O2

2 July 2013

Capita signs contract with O2

Capita plc (`Capita') can confirm that it has now signed a contract with leading communications company Telefónica UK (O2) to form a 10 year strategic partnership for customer management services expected to be worth approximately £1.2 billion. The deal, which builds on Capita's existing long-term partnership with O2, will see Capita run and manage O2's customer service centres and support O2 as it enhances and expands its digital service offering to customers. The contract commenced on 1 July 2013.

Capita previously announced that it had been selected as preferred bidder by O2 on 21 May 2013.


For further information:

Capita plc Tel: 020 7799 1525 Paul Pindar, Chief Executive Officer Jane Flynn, Corporate Communications Manager

Media enquiries only:

Capita press office Caroline Mooney Tel: 020 7654 2152 or 020 7654 2399 (out of hours) Email:

Notes to editors

Capita plc is the UK's leading provider of BPO and integrated professional support service solutions. With 52,500 people at more than 350 sites, including 70 business centres across the UK, Europe, India and South Africa, the Group uses its expertise, infrastructure and scale benefits to transform its clients' services, driving down costs and adding value. Capita is quoted on the London Stock Exchange (CPI.L), and is a constituent of the FTSE 100 with 2012 revenue of £3.3 billion and profit before tax of £426 million. Further information on Capita plc can be found at:


-0- Jul/02/2013 12:39 GMT

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