Genworth awards Supplier of the Year Award to ExamOne

            Genworth awards Supplier of the Year Award to ExamOne

American Express and EXLService Holdings also winners

PR Newswire

RICHMOND, Va., July 2, 2013

RICHMOND, Va., July 2, 2013 /PRNewswire/ -- Genworth Financial, Inc.
(NYSE:GNW) announced today that American Express, EXLService Holdings and
ExamOne, a business of Quest Diagnostics, are recipients of its 2012 Strategic
Supplier Partnership Initiative Awards. The three awards presented this year
include one for Strategic Alignment, one for Value Creation and the Platinum
Award for Supplier of the Year.

"These awards recognize key suppliers that show commitment to embodying
Genworth values, demonstrating alignment to Genworth strategic goals, and
creating value through innovation, continuous improvement, and cost
performance," said Brandon Taber, Genworth director of Supplier
Management."We are honored to recognize these strategic partners who have
made an exceptional contribution to Genworth's performance and success during
2012."

American Express: Supplier of the Year for Strategic Alignment

American Express is a global strategic supplier that is helping Genworth
improve and increase financial strength and flexibility and simplify its
business processes.

Through American Express payment programs, Genworth is able to preserve
financial flexibility by providing accelerated supplier payment terms that
improve cash flow and through the use of an electronic payment process and
streamlined travel and purchase card program that narrows and simplifies
business processes.

"American Express was truly honored and excited to receive the SSPI Gold
Award," said Stephanie Schmidt, director of account development responsible
for the Genworth relationship. "Genworth is a partner that consistently
challenges us to innovate and drive value in our relationship. As a result, we
are allowed to think creatively and work collaboratively across the Genworth
organization to push the envelope on how we deliver value.

"We are fortunate to have a partner in Genworth that formally recognizes that
value, and we are dedicated to the continued enhancement of both the value and
strategy we bring to the program. Working with the Genworth team exemplifies
what 'partnership' is all about."

EXL: Supplier of the Year for Value Creation

EXL is a Third Party Administrator that manages Genworth's run off variable
annuity business. Since the start of this relationship, beginning with the
2011 implementation and administration of Genworth's run off variable annuity
business, EXL has demonstrated the ability to create value.

In 2012, EXL successfully completed the transition of all variable annuity
servicing within committed timelines with no service impacts. Given the nature
of the variable business, this speaks volumes for EXL's focus on training and
quality.

EXL is meeting or exceeding ongoing service deliverables and helping Genworth
achieve its goal of improving business performance on in-force blocks. They
have helped ensure financial flexibility by supporting Genworth's reinsurance
teams system migration which enhances the ability to leverage reinsurance
where needed.

"This recognition from Genworth reinforces how collaborative alliances and a
strong dedication to client service foster innovative solutions, enhance
business performance and improve customer experience. We are thrilled to be
recognized by Genworth for the business value our TPA services have delivered
to Genworth's run-off variable annuities business," said Bill Bloom, president
of Global Client Services at EXL

ExamOne: Platinum Supplier of the Year for Strategic Alignment and Value
Creation

ExamOne is a provider of health-risk assessment services for life insurers. A
business of Quest Diagnostics, the world's leading provider of diagnostic
information services, ExamOne's services are designed to make the underwriting
process quick and convenient for applicants, agents and homeoffices. The
company has provided new business underwriting services to Genworth's Life
Insurance segment since 1991, and has been an exceptional partner. In 2012 and
early 2013 ExamOne helped Genworth execute against key aspects of its strategy
to improve the new business profile of its life and long-term care insurance
products with the implementation of IT enhanced processes like Genworth's life
and long-term care insurance online quick request application process and the
"My future My Plan" long-term care insurance initiative. Genworth utilized key
components of ExamOne's Policy Express™ process including laboratory testing,
paramedical examinations and electronic data collection.

Both of Genworth's new programs are designed to provide a time efficient, yet
thorough underwriting process in a cost-effective manner supporting Genworth's
distribution commitments.

ExamOne uses quality initiatives such as Six Sigma and Lean Processes to
consistently deliver value through the Policy Express process. ExamOne has
made a concerted effort to understand Genworth's business by providing
dedicated project and implementation teams who frequently demonstrate how
their services can help meet strategic goals and deliver value to customers
and distributors.

"ExamOne is honored to receive Genworth's Supplier of the Year Award, and
appreciates the opportunity to work with Genworth as it strives to provide
better services for applicants," said Troy Hartman, ExamOne president.
"Genworth recognizes the value of diagnostic information services and data
management in illuminating health risks, areas in which ExamOne, as a business
of Quest Diagnostics, naturally excels. The combination of unique perspectives
and shared dedication to delivering value of Genworth and ExamOnes has
ultimately resulted in a better experience for life insurance applicants."

The three winners of this year's Genworth Strategic Supplier Partnership
Initiative Awards represent an elite group of suppliers from around the world
who work together to help make Genworth a leading global financial service
company.

About Genworth Financial

Genworth Financial, Inc. (NYSE: GNW) is a leading Fortune 500 insurance
holding company dedicated to helping people secure their financial lives,
families and futures. Genworth has leadership positions in offerings that
assist consumers in protecting themselves, investing for the future and
planning for retirement -- including life insurance, long term care insurance,
financial protection coverages, and independent advisor-based wealth
management -- and mortgage insurance that helps consumers achieve home
ownership while assisting lenders in managing their risk and capital.

Genworth operates through three divisions: U.S. Life Insurance, which includes
life insurance, long term care insurance and fixed annuities; Global Mortgage
Insurance, containing U.S. Mortgage Insurance and International Mortgage
Insurance segments; and the Corporate and Other division, which includes the
International Protection and Runoff segments and the wealth management
business presented as discontinued operations. Products and services are
offered through financial intermediaries, advisors, independent distributors
and sales specialists. Genworth Financial, Inc. headquartered in Richmond,
Virginia, traces its roots back to 1871 and became a public company in 2004.
For more information, visitgenworth.com. From time to time, Genworth
Financial, Inc. releases important information via postings on its corporate
website. Accordingly, investors and other interested parties are encouraged to
enroll to receive automatic email alerts and Really Simple Syndication (RSS)
feeds regarding new postings. Enrollment information is found under the
"Investors" section ofgenworth.com.

SOURCE Genworth Financial, Inc.

Website: http://www.genworth.com
Contact: Tom Topinka, Thomas.topinka@genworth.com, 804.662.2444
 
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