3M Cloud Library Introduces New Programs and Features at ALA

  3M Cloud Library Introduces New Programs and Features at ALA

 Guaranteed Satisfaction for new customers, and Private Cloud for consortium

ALA Annual Conference & Exhibition 2013

Business Wire

ST. PAUL, Minn. -- June 27, 2013

3M Library Systems is giving libraries a powerful incentive to sign up with
the 3M Cloud Library eBook Lending System with a guaranteed satisfaction
program for new customers. The program will be detailed at the American
Library Association Annual Conference & Exhibition, June 27 – July 1 in
Chicago.

“We know that our customer satisfaction is the highest in the industry and now
we are backing it up,” said Tom Mercer, marketing manager, 3M Cloud Library.
“If a customer is unhappy with the Cloud Library at the end of their first
year, we will refund their annual platform fee.”

The terms of the program are simple: Once the new library signs up and
completes the training process, 3M will purchase an opening day collection of
popular titles, all of which expire within one year of purchase based on
publisher terms. If at the end of the year the customer is unhappy, the titles
simply expire and 3M will refund the annual platform fee.

Also at ALA, 3M will unveil the 3M Private Cloud, a new tool for individual
libraries within a consortium to purchase content for their own library. With
this tool, a member of a consortium can create a Private Cloud and purchase
titles for their individual community, including titles not available to the
consortium. The 3M Private Cloud helps libraries prioritize content
specifically for their communities, and also makes it simple to track
ownership of titles and manage hold lists. Patrons can easily see all of the
content in the Private Cloud collection, as well as additional content in the
consortium.

“The Private Cloud helps individual libraries better serve their patrons’
needs,” said Mercer. “Whether a library wants to add more content in a
specific language or field of interest, this tool helps them easily build
their own collection.”

To learn more about the guaranteed satisfaction program or 3M Private Cloud,
visit the 3M Library Systems booth, number 1636 at the ALA Exhibition, or
visit 3M.com/cloud.

3M is a trademark of 3M.

About 3M Library Systems
The global leader in library innovation for more than 40 years, 3M is
committed to helping libraries connect with the diverse and rapidly evolving
communities they serve. 3M’s eBook lending, security, and productivity
solutions give librarians the flexibility to spend more time doing what they
do best – helping people. Visitwww.3M.com/us/library and follow us on Twitter
(@3MLibrary) and Facebook.

About 3M
3M captures the spark of new ideas and transforms them into thousands of
ingenious products. Our culture of creative collaboration inspires a
never-ending stream of powerful technologies that make life better. 3M is the
innovation company that never stops inventing. With $30 billion in sales, 3M
employs about 88,000 people worldwide and has operations in more than 70
countries. For more information, visit www.3M.com or follow @3MNews on
Twitter.

Contact:

Karwoski & Courage Public Relations
Emily Finley, 612-342-9732
e.finley@creativepr.com
or
3M Public Relations
Connie Thompson, 651-733-8914
http://www.3m.com/presscontact
 
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