Best Buy Mexico Deploys Kronos in the Cloud
MEXICO CITY & CHELMSFORD, Mass. -- June 26, 2013
Best Buy Mexico, a subsidiary of Best Buy Co. Inc, has selected workforce
management solutions from Kronos Incorporated to more effectively manage its
workforce, which will ultimately help the retailer achieve higher levels of
customer service. For fast payback, Best Buy Mexico is deploying the solutions
in the Kronos Cloud.
*Best Buy Mexico selected the time and attendance, forecasting and
scheduling, budgeting, absence management, and labor analytics
applications from Kronos. Offering a unique combination of deep
functionality and ease of use, these applications will allow Best Buy
Mexico to standardize the workforce management solution for all employees
across its eight stores as well as offer scalability to include future
employees. By deploying in the Kronos Cloud, Best Buy Mexico will rely on
Kronos to perform all configuration, maintenance, upgrades, and support of
the workforce management applications, enabling Best Buy Mexico’s IT
department to focus resources on other priorities.
*Replacing a semi-manual process, and through complete automation and
standardization of critical processes, Kronos will help Best Buy Mexico
further achieve its business objectives of delivering improved levels of
customer experience and profitability.
*By using the forecasting and scheduling application from Kronos, Best Buy
Mexico will be able to create accurate schedules and plans based on budget
and consideration of weekly or seasonal promotions, events, and trends.
The absence management solution from Kronos will enable Best Buy Mexico to
better control planned, unexpected, and prolonged absences, which impact
labor costs, productivity, and customer service.
*Alex Torres, human resources director, Best Buy Mexico
“We selected Kronos for two main reasons. First, Kronos has the longest
record of helping retailers around the world successfully optimize their
workforce management processes. Second, Kronos offers solutions that are
highly intuitive and innovative. We don’t know of another workforce
management vendor that matches Kronos in innovation, functionality, and
ease of use.”
*Gabriel Alvarado, general director, Kronos Latin America
“The Best Buy brand exemplifies solid values of customer service and
employee satisfaction and it is rewarding to see Best Buy Mexico embracing
workforce management to drive better operations. We are committed to
helping the world’s leading electronics retailer achieve its business
goals in a more effective manner.”
*About Best Buy Mexico
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*Take a look at the lighter side of workforce management in our Time Well
About Kronos Incorporated
Kronos is the global leader in delivering workforce management solutions in
the cloud. Tens of thousands of organizations in more than 100 countries —
including more than half of the Fortune 1000^® — use Kronos to control labor
costs, minimize compliance risk, and improve workforce productivity. Learn
more about Kronos industry-specific time and attendance, scheduling, absence
management, HR and payroll, hiring, and labor analytics applications at
www.kronos.com. Kronos: Workforce Innovation That Works^™.
© 2013 Kronos Incorporated. Kronos is a registered trademark and Workforce
Innovation That Works is a trademark of Kronos Incorporated or a related
company. All other trademarks are property of their respective owners.
Jorge Rangel, +52 553977 4252
Indrani Ray-Ghosal, +1 978-947-3042
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