Georgia Power launches interactive Outage Map
Resource provides customers with crucial information including possible cause,
estimated restoration time and more
ATLANTA, June 26, 2013
ATLANTA, June 26, 2013 /PRNewswire/ --Georgia Power announced today that it
has added a new, interactive Outage Map to its online Storm Center at
www.georgiapower.com/storm. The resource will be especially useful for
customers during severe weather events such as the recent storms which
impacted service for thousands of Georgia Power customers across the state.
Following the storms, Georgia Power crews worked around the clock to restore
service to customers as safely and quickly as possible – activity which will
be easy to track using the new Outage Map.
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Updated every 10 minutes, the new Outage Map allows customers to track crews
as they work to restore power and includes detailed information on outages
often caused by severe weather, traffic accidents and other external causes.
Outages are indicated with triangular icons and visitors can zoom in on and
slide the map to focus in greater detail on specific areas, as well as search
by county and zip code. Visitors can also set personal preferences, such as
their home location or travel destinations, see current weather impacting the
state, and use the map to learn the cause of an outage, how many customers are
affected, and an estimated time for power restoration.
"While Georgia Power is a leader in the industry in reliable, affordable
energy service, outages do still occur and it's our goal to restore service to
all customers as soon as we can," said Leslie Sibert, vice president of
distribution for Georgia Power. "The new Outage Map makes information about
outages readily available to our customers and empowers them to make informed,
timely decisions for their business or family."
In addition to viewing the new Outage Map, visitors to Georgia Power's online
Storm Center can instantly report an outage and find helpful tips and
important information about severe weather, divided into categories including
"Before," "During" and "After" a storm. The website is also optimized for
mobile devices such as smartphones and tablets, which allows customers to
easily access the information even during an outage.
Georgia Power is the largest subsidiary of Southern Company, one of the
nation's largest generators of electricity. The company is an investor-owned,
tax-paying utility with rates below the national average. Georgia Power serves
2.4 million customers in all but four of Georgia's 159 counties.
SOURCE Georgia Power
Contact: Media: Georgia Power Media Relations, (404) 506-7676 or (800)
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