Tangoe Announces Expanded Managed Mobility Solution (MMS) Capabilities

  Tangoe Announces Expanded Managed Mobility Solution (MMS) Capabilities

 Tangoe MMS provides enterprises worldwide with a solution to help manage the
      entire mobility lifecycle including forward and reverse logistics

Business Wire

ORANGE, Conn. -- June 25, 2013

Tangoe, Inc. (NASDAQ: TNGO), a leading global provider of Communications
Lifecycle Management (CLM) software and related services, today announced the
expansion of its Managed Mobility Solution (MMS) offering with enhanced
forward and reverse logistics capabilities. Tangoe’s globally available
Managed Mobility Solution provides a full suite of services underpinned by
cutting-edge software, allowing organizations to support a multi-faceted
mobile strategy that can create revenue streams, manage productivity, and
lower overall operational costs within the enterprise, while securing critical
company resources and data.

In support of its new forward and reverse logistics capabilities, Tangoe has
expanded its office in Austin, Texas to include a depot logistics facility.
Tangoe’s forward logistics capabilities include ordering, programming,
application loading, device staging and testing, and large group device
migrations. Tangoe’s expanded MMS capabilities also include reverse logistics
consisting of 24x7 global help desk support and device replacement and
recycling.

“IT departments are often limited by not having the proper support staff or
technical capabilities required to keep pace with changes and trends occurring
within the mobile communications arena and, more importantly, within their
mobile enterprise,” said Al Subbloie, president, CEO, and founder of Tangoe.
“Building on the technology-enabled services our customers have relied upon
for years—including device security, logistics, invoice processing, inventory
management, and strategic consulting services—Tangoe’s expanded MMS solution
provides critical mobility capabilities that many enterprises need to support
their expanding mobile user bases. Utilizing Tangoe’s expanded MMS
capabilities; organizations can now outsource device management and user
support to Tangoe, allowing them to redirect their focus to strategic, core
business issues.”

With the added forward and reverse logistics capabilities, Tangoe’s MMS
capabilities now help enterprises manage five critical aspects of their entire
mobile communications lifecycles:

  *Advise: Helps organizations examine multiple aspects of their
    communications lifecycle and make strategic, well informed decisions on
    how best to minimize costs, maximize visibility, ensure security, and
    increase user productivity.
  *Activate: Enables formal methodologies that result in only approved
    devices being provisioned, support for relevant liability and expense
    models, and the organization’s adherence to mobile policies and practices.
    Tangoe Activate now includes expanded forward logistics capabilities
    including installation, staging, testing, activation, and group
    deployments.
  *Manage: Monitors and protects thousands of mobile devices, their data, and
    applications regardless of type, carrier, or operating system, allowing
    organizations to more effectively manage applications, enforce security
    and policy compliance, secure content management, protect the enterprise
    persona with containerization, monitor device usage by geo-location, and
    authenticate network access for authorized users.
  *Expense: Helps to ensure that the organization pays the contracted rate
    for mobile services utilized while simultaneously examining cost and usage
    patterns to optimize and discover additional, ongoing savings, while
    enabling accurate and timely allocations and chargeback.
  *Support: Provides 24x7, follow-the-sun, multi-level support for the mobile
    workforce, enabling increased end-user satisfaction, optimized mobility
    productivity, and visibility into mobile expense management. Tangoe’s
    support services also include enhanced reverse logistics support and the
    ability to replace and recycle mobile devices.

With services in nearly 200 countries, Tangoe manages millions of mobile
devices for more than one thousand clients around the globe and, each month,
Tangoe helpdesk supports more than 30,000 calls in 18 different languages and
dialects. Tangoe’s Managed Mobility Solution supports a myriad Wi-Fi or
cellular network devices including tablets, smartphones, and ruggedized
devices, and is available in North America, Latin America, EMEA, and APAC
regions.

In response to the rapidly growing demand for Managed Mobility Solutions,
Tangoe is hosting a multi-city MMS seminar series. The first event will be
held June 27, 2013, at the Ritz-Carlton in Philadelphia, Pennsylvania.
Additional information on Tangoe MMS is also available here.

About Tangoe

Tangoe (NASDAQ: TNGO) is a leading global provider of Communications Lifecycle
Management (CLM) software and services to a wide range of global enterprises.
CLM encompasses the entire lifecycle of an enterprise’s communications assets
and services, including planning and sourcing, procurement and provisioning,
inventory and usage management, mobile device management, invoice processing,
expense allocation and accounting, and asset decommissioning and disposal.
Tangoe’s Communications Management Platform (CMP) is an on-demand suite of
software designed to manage and optimize the complex processes and expenses
associated with this lifecycle for both fixed and mobile communications assets
and services. Tangoe’s customers can also manage their communications assets
and services by engaging Tangoe’s client service group.

Additional information about Tangoe can be found at www.tangoe.com. Tangoe is
a registered trademark of Tangoe, Inc.

Contact:

PAN Communications, Inc.
Nikki Festa/Ariel Burch, 1-617-502-4300
tangoe@pancomm.com
 
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