Ruby Tuesday Selects ServiceChannel as Restaurant Facilities Services Management Platform

  Ruby Tuesday Selects ServiceChannel as Restaurant Facilities Services
  Management Platform

    Restaurant chain to leverage single technology platform for repair and
                       maintenance across 750 locations

Business Wire

NEW YORK -- June 25, 2013

ServiceChannel, the leading facilities services management platform, today
announced that Ruby Tuesday, Inc. (NYSE: RT) has chosen its technology to
streamline facilities management across its 750 locations throughout the
United States.

Danny Koontz, Director of Facilities Management for Ruby Tuesday said, “We
were looking for a technology platform that would enable us to select our own
facility maintenance vendors and directly manage both the quality and cost of
service. The ServiceChannel platform provides easy-to-use tools, and many of
our 1,500 plus contractors already utilize ServiceChannel.”

ServiceChannel provides a Web-based suite of software products that allow
facilities professionals and commercial contractors to directly communicate,
collaborate, and control costs. The partnership with ServiceChannel will
enable the Ruby Tuesday Facilities Department to:

  *Streamline the management of service requests, work orders, invoicing, and
    payment
  *Retain direct control over finding and managing quality contractors in a
    wide range of trades
  *Increase visibility across all 750 locations to reduce repair and
    maintenance spend without impacting service quality
  *Access to Fixxbook, ServiceChannel’s rich database of qualified commercial
    contractors
  *Allow restaurant managers to focus on serving guests rather than dealing
    with facility issues

“I am proud that Ruby Tuesday chose ServiceChannel,” said Steven Gottfried,
founder and CEO of ServiceChannel. “ServiceChannel focuses on delivering the
right mix of tools to help facilities managers and their contractors work
together more efficiently. We are dedicated to this partnership with Ruby
Tuesday and I am certain that together we will drive significant cost
reduction without sacrificing service quality.”

About ServiceChannel

ServiceChannel provides facilities managers and commercial contractors with a
single platform to manage work orders, service performance, invoicing and
payments. By providing a real time, web-based view of service data across all
trades, locations and contractors, facilities managers drive significant ROI
for their organizations without adding staff, outsourcing or investing in new
infrastructure. More than 35,000 contractors use ServiceChannel every day at
over 100,000 locations in over 24 countries.

Contact:

Crossroads Public Relations on behalf of ServiceChannel
Kristi Lee-John, 919-821-2822
klee@crossroadspr.com
Mobile: 919-270-8054
 
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