Hertz Takes Top Spot In 2013/14 Zagat Car Rental Survey
CEO Frissora Praises Technology for Recent Accolade
PARK RIDGE, N.J., June 25, 2013
PARK RIDGE, N.J., June 25, 2013 /PRNewswire/ --The Hertz Corporation
(NYSE:HTZ), the world's largest general use car rental brand, was #1 Top Rated
Overall and Most Popular Car Rental Company in Zagat's 2013/14 Car Rental
Survey. The Zagat Car Rental Survey was conducted among a national sample of
Zagat.com registered users, who were asked to rate a total of eight U.S.-based
rental companies in various categories. In addition to winning tops overall
and Most Popular, Hertz was also #1 Top Rated in Service, Reliability and
Vehicles, and earned honors in 10 additional categories (see complete list of
wins below), more than any other car rental company included in the survey.
(Logo: http://photos.prnewswire.com/prnh/20130620/NY35609LOGO )
"It is an honor to once again win Top Rated Overall Car Rental Company and
earn top marks in an additional 10 categories in this year's Zagat's Car
Rental Survey," commented Mark P. Frissora, Hertz Chairman and Chief Executive
Officer. "Zagat and its savvy surveyors are known for recognizing a quality
travel experience, and topping their lists once again is a testament to our
continued focus on providing the fastest and easiest car rental experience in
the industry. By harnessing technology, highlighted in our recent wins, Hertz
is able to provide a superior level of service that is unrivaled in the
In addition to earning Top Rated Overall, Most Popular Car Rental Company, and
receiving #1 rankings in Service, Reliability and Vehicles, Hertz was voted
the 'best' in the following categories:
oBest for Business Travel
oBest for Leisure Travel
oBest Counter Staff
oBest (Self-Service) Kiosk Experience
oBest Loyalty Program
oBest Green Options
oBest for Airport Rentals
oBest Car Return Experience
oBest Shuttle Service
Started in 1979, Zagat is a leading provider of consumer survey-based
information. With ratings and reviews based on a worldwide network of
surveyors, Zagat has become the trusted source to help consumers make informed
decisions about restaurants, hotels and other leisure activities. Zagat
surveyors are frequent, knowledgeable consumers in each of the categories they
Hertz is committed to providing its customers speed, ease and value with
technological innovations and personalized service. "Traveling at the Speed of
Hertz" offers a variety of unique customer enhancements, which include:
oCarfirmation: Hertz's mobile email/SMS text service – Mobile Gold Alerts
-- that confirm a Gold customer's reservation and advises them of their
oCarfirmation Upgrade: Hertz Carfirmations also shows other available
cars and upgrades and lets members select the one they want – all on
their mobile device in three simple steps.
oChoose Control: Hertz Gold Choice gives the customer the power to keep the
car they reserved or simply choose another, something no other car rental
oZap Technology: Hertz's Gold enrollment and e-Return is the fastest way to
get customers in their cars and when they return, back on their way home.
Hertz will email the customer's receipt in a flash.
oAcceler-Rental: Hertz is the first car rental company to now offer both
airport and neighborhood location customers the ability to rent cars
through a live face-to-face video kiosk with Hertz ExpressRent™ kiosks.
oMobile Apps: As consumers are looking to mobile technologies as a way to
take back control of their travel experience, from on-the-go bookings to
oHertz Mobile App: Book, modify and search car rental reservations,
find locations, and browse special deals and offers all from the palm
of your hand.
oHertz NeverLost My Explore App: Users can plan their itinerary and
navigate popular cities all on their smart phone and import it into a
calendar or to the award-winning Hertz NeverLost® GPS.
About The Hertz Corporation
Hertz operates its car rental business through the Hertz, Dollar and Thrifty
brands from approximately 10,400 corporate, licensee and franchisee locations
in North America, Europe, Latin America, Asia, Australia, Africa, the Middle
East and New Zealand. Hertz is the largest worldwide airport general use car
rental brand, operating from approximately 8,800 corporate and licensee
locations in approximately 150 countries. Hertz is the number one airport car
rental brand in the U.S. and at 111 major airports in Europe. Dollar and
Thrifty have approximately 1,580 corporate and franchisee locations in
approximately 80 countries. Hertz is an inaugural member of Travel + Leisure's
World's Best Awards Hall of Fame and was recently named, for the thirteenth
time, by the magazine's readers as the Best Car Rental Agency. Hertz was also
voted the Best Overall Car Rental Company in Zagat's 2013/14 U.S. Car Rental
Survey, earning top honors in 10 additional categories, and the Company swept
the global awards for Best Rewards Program and Best Overall Benefits from
FlyerTalk.com. Product and services such as Hertz Gold Plus Rewards,
NeverLost®, and unique cars and SUVs offered through the Company's Adrenaline,
Prestige and Green Traveler Collections, set Hertz apart from the competition.
Additionally, Hertz owns the vehicle leasing and fleet management leader
Donlen Corporation and operates the Hertz On Demand car sharing business. The
Company also owns a leading North American equipment rental business, Hertz
Equipment Rental Corporation, which includes Hertz Entertainment Services.
To make car rental reservations or for more information, customers can call
their travel agent, or call Hertz toll-free at 1-800-654-3001. Information and
reservations are also available on the web at www.hertz.com.
SOURCE The Hertz Corporation
Contact: Paula Rivera, (201) 307-2824, firstname.lastname@example.org
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