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Compuware APM Raises the Bar on Application-Aware Network Performance Monitoring Intelligence



Compuware APM Raises the Bar on Application-Aware Network Performance
Monitoring Intelligence

Ground-Breaking Analytics for Citrix, Oracle, SAP and Web Applications
Delivers Unprecedented Insight and Troubleshooting Speed

DETROIT, June 25, 2013 (GLOBE NEWSWIRE) -- Compuware Corporation
(Nasdaq:CPWR), the technology performance company delivering a new generation
of APM, today announced breakthroughs in Application-Aware Network Performance
Monitoring (AA-NPM) and User Experience Management (UEM), delivering solutions
that provide deep insight into the correlation between network and application
performance, and how the network contributes to user experience.

Compuware APM empowers IT operations teams to immediately isolate faults that
impact application performance and end-user experience across web, middleware,
database and network tiers – including unique insight into proprietary
"packaged" application environments.

Compuware is extending the industry's most complete solution for Citrix,
Oracle E-Business, SAP and other applications by delivering new
application-intelligent analysis that provides precise performance analysis
with automatic recognition of individual business transactions and user names
in real-time.

New Compuware APM capabilities for AA-NPM and UEM include:

  * New Citrix XenApp and XenDesktop Analysis: Auto-identify individual users,
    applications and transactions, and correlate performance to the supporting
    network infrastructure. Compuware APM uniquely correlates the Citrix
    traffic on the front-end to the back-end application to help IT teams
    identify who where and why users are facing performance issues.
  * Extended SAP Analysis: Fully SAP-Certified, Compuware APM auto-discovers
    SAP transactions and users, providing IT teams with the immediate
    understanding of how application and infrastructure issues throughout the
    SAP landscape impact user performance. With increasing usage of Secure
    Network Communications (SNC) to encrypt transactions, only Compuware APM
    maintains visibility with SAP T-Code precision with the industry's only
    SNC support.
  * Enhanced Oracle E-Business Suite Intelligence: Automated multi-level
    reporting presents information that reflects the performance of the Oracle
    E-Business Suite, identifying business processes that suffer from network
    quality issues or server response issues. Auto-discovery of individual
    users and transactions are presented with actionable error reports for
    Oracle Forms and web interfaces.
  * Integrated Synthetic Monitoring: The "outside-in" performance monitoring
    provided via the Gomez Performance Network is now directly integrated with
    AA-NPM and UEM dashboards, delivering an end-to-end view of performance
    and availability.
  * Mobile Application for APM Insight: Compuware APM's AA-NPM and UEM
    dashboards are now available on iPhone, iPad and Android mobile devices,
    giving IT teams real-time access to status notifications and all key
    service metrics anytime, anywhere.

At Open Dealer Exchange, downtime isn't an option. "At all times, performance
issues must be identified, analyzed and resolved in minutes, not hours," said
Rob Sayre, Infrastructure Manager at Open Dealer Exchange. "Application-Aware
Network Performance Monitoring provides fast problem identification and
resolution that is critical in delivering high performance and quick response
times for our customers. In addition to new application analysis features, the
new Compuware APM mobile application provides our infrastructure team
application performance alert status and report access from anywhere in the
world, reducing the costly risk of performance issues and allowing Open Dealer
Exchange to continue growth toward being a market leader."

Compuware APM passively looks at the network and captures raw network data –
i.e. latency, packet loss rate – with zero overhead and an easy deployment
model. It provides measurements of VDI, WAN optimization, VoIP and delivers
application-layer insight across key enterprise environments, including: Web
protocols, SAP, Oracle, SQL, Citrix, Cerner, EPIC, Adobe, Microsoft
SharePoint, LDAP and many more.

"Compuware is perhaps best known for its application performance management
(APM) portfolio of solutions, but has considerable depth and heritage in
Application-Aware Network Performance Monitoring technologies and solutions as
well," said Jim Frey, Vice President of Research at EMA. "In the EMA Radar
Report for Application-Aware Network Performance Management 2013, Compuware's
solution garnered one of the higher overall scores in terms of design
completeness, as a hybrid approach that draws data from both packet
monitoring/analysis as well as NetFlow/xFlow records. The solution can also
draw data from third-party sources, such as the Cisco Systems Network Analysis
Module (NAM)."

"Our new solutions go above and beyond TCP and Flow-based data collection
found in traditional monitoring. It is critical to incorporate the application
layer intelligence only available via specialized analysis," said Steve Tack,
VP of Product Management for Compuware's APM business unit. "By highlighting
the relationship between application and network performance, we provide our
customers with visibility into how the network contributes to the overall user
experience. IT teams can now proactively address issues well before they
become business problems."

For more information on Compuware's solution for Application-Aware Network
Performance Monitoring, click here.

Compuware APM is the leader in a new generation of application performance
management. Unlike traditional APM solutions that are heavy, difficult and
reactive, Compuware APM is light, smart and proactive. Compuware APM is built
to manage the complexity of today's most challenging modern applications
including mobile, cloud, big data and SOA. Compuware APM optimizes and
monitors tens of thousands of applications for more than 4,000 customers,
large and small, around the globe. Through the lens of end-user experience,
our customers enjoy faster performance, proactive problem resolution,
accelerated time-to-market and reduced application management costs through
smarter analytics, advanced APM automation and a unique performance lifecycle
foundation.

Compuware is recognized as a leader in the "Magic Quadrant for Application
Performance Monitoring" report. To read more about Compuware's leadership in
the APM market, click here.

Follow Compuware APM on:

  o Twitter - CompuwareAPM
  o Facebook – CompuwareAPM
  o About:Performance Blog
  o Outage Analyzer
  o CloudSleuth

Compuware Corporation

Compuware Corporation, the technology performance company, makes technology
make a difference by providing software, experts and best practices to ensure
technology works well and delivers value. Compuware solutions make the world's
most important technologies perform at their best for leading organizations
worldwide, including 46 of the top 50 Fortune 500 companies and 12 of the top
20 most visited U.S. web sites. Learn more at: http://www.compuware.com.

CONTACT: Press Contact
         Kayla Siefker, Senior Public Relations Manager
         Compuware APM Business Unit
         kayla.siefker@compuware.com
         313-227-1402
        
         Jackie Lucas, Warner Communications
         978-526-1960
         Jackie@warnerpr.com
        
         For Sales and Marketing Information
         Compuware Corporation
         One Campus Martius
         Detroit, MI 48226
         800-521-9353
         http://www.compuware.com

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