Mattersight Achieves Fourth Year of PCI Certification and Compliance
CHICAGO, IL -- (Marketwired) -- 06/24/13 -- Mattersight Corporation
(NASDAQ: MATR) today announced that, for the fourth year in a row, it
has received the Payment Card Industry Data Security Standard
(PCI-DSS) Level 1 Service Provider Certification, the highest
standard of excellence for payment card data security.
PCI-DSS represents a set of comprehensive and rigorous requirements
for enhancing payment account data security and supports the broad
adoption of consistent data security measures to protect credit card
data on a global basis. Mattersight's standard implementation extends
these controls to protect all confidential client data. The PCI-DSS
was created by major credit card companies to safeguard cardholder
information and mandates that merchants and service providers meet
and maintain stringent security standards when they process and
transmit it. More information on the council and the standard can be
found at www.pcisecuritystandards.org.
"Working with clients that include 3 of the top 5 property and
casualty insurers, a top 3 retail bank, and 3 of the top 5 healthcare
organizations in the U.S., information security is critical. PCI-DSS
Level 1 Certification demonstrates our commitment to the safekeeping
of our clients' data," said Kelly Conway, Mattersight's President and
In addition to PCI certification, Mattersight has passed a number of
other security standards and reviews, including assessments against
ISO 27001, NIST SP 800-53, and SSAE 16. Complying with these security
standards is an important and necessary prerequisite to the hosting
and analysis of secure customer data, enabling Mattersight to drive
significant business value for its clients.
Mattersight is a leader in enterprise analytics focused on customer
and employee interactions and behaviors. Mattersight(R) Behavioral
Analytics captures and analyzes customer and employee interactions,
employee desktop data and other contextual information to optimally
route customers to the best available employee, improve operational
performance, and predict future customer and employee outcomes.
Mattersight's analytics are based on millions of proprietary
algorithms and the application of unique behavioral models. The
company's SaaS+ delivery model combines analytics in the cloud with
deep customer partnerships to drive significant business value.
Mattersight's solutions are used by leading companies in Healthcare,
Insurance, Financial Services, Telecommunications, Cable, Utilities,
Education, Hospitality and Government. See What Matters(TM) by
Vice President of Product Management and Marketing
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