Dominion Virginia Power Voted Top Utility For Social Media Use
- Survey of utilities was conducted by the E Source research service
- Peers say Dominion offers relevant content and 'great outage communications'
RICHMOND, Va., June 24, 2013
RICHMOND, Va., June 24, 2013 /PRNewswire/ -- Utilities have spoken: They
"like" Dominion Virginia Power's use of social media. In a survey of more than
50 U.S. and Canadian electric and gas utilities, Dominion was voted the
top-rated utility for its use of and presence in social media.
E Source, a research and consulting service for utilities and large energy
users based in Boulder, Colo., said survey participants cited Dominion's
willingness to push the social media envelope and provide relevant content.
It was also cited for having "great outage communications and on-site photos
during major events."
Dominion's social media team acts as a digital switchboard that tries to
respond to every customer to help them find the information or assistance they
are seeking. The company's innovative use of social media spans across all
platforms, including YouTube, blog, Facebook, Twitter and Instagram.
Dominion Virginia Power has more than 31,000 Facebook friends at
www.facebook.com/dominionvirginiapower, about 24,000 Twitter followers at
www.twitter.com/DomVAPower and a YouTube channel with more than 200 videos at
E Source said the other utilities in the top three were Pacific Gas and
Electric Company and Alabama Power, a Southern Company.
Dominion (NYSE: D) is one of the nation's largest producers and transporters
of energy, with a portfolio of approximately 27,000 megawatts of generation.
Dominion operates one of the nation's largest natural gas storage systems and
serves retail energy customers in 15 states. For more information about
Dominion, visit the company's website at www.dom.com.
Save time, energy and postage by enrolling in Dominion's eBill paperless
billing program at:
SOURCE Dominion Virginia Power
Contact: David Botkins, (804) 771-6115, David.B.Botkins@dom.com
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