West IP Communications Receives Three Cisco U.S. Partner Awards at Cisco Partner Summit 2013

  West IP Communications Receives Three Cisco U.S. Partner Awards at Cisco
  Partner Summit 2013

  Pioneering Cloud Communications Provider and Cisco Gold Partner Named U.S.
 Cloud Provider, U.S. Collaboration Cloud Provider and U.S. Central Solution
                             Provider of the Year

Business Wire

LOUISVILLE, Ky. -- June 20, 2013

West IP Communications, a subsidiary of West Corporation and a leading
provider of cloud-based communication applications and services, announced
today that it was the recipient of three Cisco® U.S. Partner Awards during the
Cisco Partner Summit 2013 June 3-6 in Boston.

Cisco named West IP Communications its 2013 U.S. Cloud Provider of the Year,
U.S. Collaboration Cloud Provider of the Year, and U.S. Central Solution
Provider of the Year. The honors reinforce West IP Communications’ ability to
deliver the most advanced Unified Communications-as-a-Service (UCaaS)
applications, including WebEx, Jabber, and VoiceMaxx CE, a suite of voice
service packages based on the Cisco Hosted Collaboration Solution (HCS).

“We are honored to receive these awards from Cisco as acknowledgment of our
strategic role in Cisco HCS deployments,” said Bob Wise, Executive Vice
President of West IP Communications. “This three-fold recognition demonstrates
that our experience, expertise and service delivery place us among the top
hosted communications providers in the industry today.”

These awards, when added to its exceptional success in serving as the Cisco
solutions provider of choice, are further evidence that West’s strategy is
resonating strongly in the marketplace. West’s approach to serving its clients
and to differentiating itself from the competition is based on three key

  *Innovatively and flexibly applying best-of-breed technology to deliver
    cloud solutions that solve clients’ critical business challenges
  *Providing world-class operational and service excellence
  *Leveraging its global client management organization and support
    infrastructure to provide a best-in-class client experience

Additionally, West’s success in the marketplace is made possible in part by
its relationships with a select set of highly skilled channel partners,
including many other leading Cisco VARs. By continually demonstrating its
ability to reliably support large-scale HCS deployments, West has become a
vital resource for its partners. West has also found success bringing
additional UCaaS toolsets to sister-company InterCall’s client base. InterCall
is the leading reseller of Cisco’s WebEx conferencing tools for clients who
have come to rely on Cisco solutions. These clients have welcomed the
opportunity to incorporate HCS-powered capabilities into their business
critical processes.

West IP Communications holds Cisco Gold Partner, Cisco Cloud Provider, Cisco
Managed Services Channel Program (MSCP) and Cisco Master UC Specialization
certifications – one of a very select group of Cisco partners to hold all of
these designations.

As a member of the Cisco Cloud Partner Program, West IP Communications
operates its own Cisco-powered cloud to support Cisco HCS, underscoring its
ability to execute end-to-end cloud solutions to drive UCaaS applications
across clients of all sizes. West IP Communications has demonstrated this
ability through large scale contracts for Cisco HCS in both fully hosted and
hybrid environments.

About West IP Communications

West IP Communications is a leading provider of cloud-based communication
applications and services – including MPLS-based application network
management, hosted voice, unified threat management, advanced contact center
solutions, unified messaging, collaboration tools and professional services –
all delivered as a unified suite of cloud-based applications. West IP
Communications’ scalable, on-demand applications and services can be
integrated with a client´s existing network and telecommunications
infrastructure, operational processes, and employee activities, enabling a
client to migrate to unified IP communications as its business requirements
dictate. For more information, visit www.westipc.com or call 1-800-773-3037.

About West Corporation

West Corporation is a leading provider of technology-driven communications
services. West offers its clients a broad range of communications and network
infrastructure solutions that help them manage or support critical
communications. West’s customer contact solutions and conferencing services
are designed to improve its clients’ cost structure and provide reliable,
high-quality services. West also provides mission-critical services, such as
public safety and emergency communications.

Founded in 1986 and headquartered in Omaha, Nebraska, West serves Fortune 1000
companies and other clients in a variety of industries, including
telecommunications, retail, financial services, public safety, technology and
healthcare. West has sales and operations in the United States, Canada,
Europe, the Middle East, Asia Pacific and Latin America. For more information
on West Corporation, please call 1-800-841-9000 or visit www.west.com.


Tech Image (for West IP Communications)
Philip Anast, 312-673-6054
West IP Communications
Bill Yackey, 502-315-5129
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