EyeMed Vision Care Announces Updated Business Model
New Model Developed with Extensive Provider Input to Support Provider Practice
MASON, Ohio -- June 19, 2013
EyeMed Vision Care today announced its decision to implement an updated
business model that will keep it simple for eye care professionals to do
business with the company and improve exam reimbursements and profit
opportunities for most network providers. The model was extensively tested
with more than 150 independent provider locations and is designed to support
provider practice growth, simplify administration and deliver a wide choice of
products and labs.
“Our updated business model is the latest in a series of changes we have made
to better prepare for the future,” said EyeMed President Liz DiGiandomenico.
“With a new brand that better reflects our commitment to innovation, new
products such as EyePrefer^SM, which empowers employees to make smarter
decisions about their vision care, and now an updated business model, designed
with input from independent providers, we are investing to deliver an improved
experience to clients, members and providers.”
The Updated Model
The updated business model was designed over the past two years with input
from more than 2,000 independent providers collected through focus groups,
beta tests and a large pilot consisting of more than 150 different provider
locations. Feedback from independent providers shaped critical aspects of the
updated model, including administrative and economic enhancements, the product
catalog and the decision to include an in-office finishing program.
Lynn Brown, manager at ProCare Vision Center and a participant in the beta and
pilot programs, said that “the updated model really made our job easy and gave
us more control over the technical details to ensure order accuracy. The
transition was quick and easy, and we found the new lab network and product
choice to be comparable to those offered by most other managed vision care
The model includes a range of new features designed to support provider
practice growth, simplify administration and deliver extensive lab and product
choice. Key features include:
*A national lab network featuring Essilor Laboratories of America, offering
broad choice and a reputation for market access, quality and service.
Specific Essilor Partner Labs and the Walman Optical Company family of
businesses will be added by October 2013.
*A single-vision in-office finishing program for participating providers.
*Luxottica Lab Services (based in Dallas) will be introduced as a network
*Broad product choice from a range of top manufacturers including Essilor,
Transitions, ZEISS, Shamir, Hoya, Signet Armorlite, including extensive
progressive lens options.
*Increased eye exam reimbursements for most independent network providers.
*Consolidation of hundreds of client-specific fee schedules to about 15,
which will result in paying more than $1 million dollars annually in
increased participating provider reimbursements.
*Combining our claims and order functions making it easy to serve EyeMed
members, with a time-saving reconciliation feature for lab orders that are
changed after the initial submission.
*Member benefits remain the same and providers continue to supply the frame
of their choice.
The updated model and new provider contract will be introduced to network
providers beginning this month. EyeMed will contact providers by mail and
email throughout the rest of the year, and into early 2014, to ensure a smooth
transition. EyeMed is helping providers through the change with a number of
resources including informational webcasts, a dedicated contracting hotline
and a variety of training tools.
The EyeMed Lab Network
“We are pleased with the results of the pilot program, including the 97% lab
satisfaction rating we received from providers, and we’re excited to expand
our participating lab network nationwide, as part ofthe national roll out of
the program. We are looking forward to continuing to provide exceptional
service and quality products to EyeMed's provider network,” said Réal Goulet,
President-Essilor Lab Group,Essilor Laboratories of America.
*Participating providers will register for labs from among the 60 offered
in EyeMed’s new national network. By the end of 2013, the lab network is
expected to grow to more than 100 through the inclusion of specific
Essilor Partner labs and the Walman Optical Company family of businesses
including Walman, Soderberg, Harbor, Toledo and Rite-Style.
*Network providers can register for as many labs within the EyeMed network
as desired and can change labs within the network at any time.
*In addition to claims, lab registration and lab/lens orders will be
submitted using our expanded online claims system. It will now accommodate
the ordering, tracking and reconciliation of order changes in addition to
claims entry. Changes were designed to keep the system as simple and
user-friendly as it has always been for network providers.
Webcast for Participating Providers
EyeMed network providers can join a July 1 evening webcast about the updated
model. They can go to EyeMed’s Provider Focus (provider.eyemedvisioncare.com)
to learn how to participate and to get additional information about the model.
Mason, Ohio-based EyeMed Vision Care^®, the fastest-growing vision benefits
company in the U.S., is dedicated to helping members achieve better vision
performance by giving them access to credentialed doctors and the most
expansive network including independent providers and retailers
LensCrafters^®, Target Optical^®, Sears Optical^SM and ^ most Pearle Vision^®.
EyeMed’s client base is nearly 10,000 strong and covers more than 35 million
Americans in funded vision plans. EyeMed is a proud sponsor of OneSight^SM - a
charitable organization dedicated to improving vision through outreach,
research and education - where EyeMed associates share in OneSight’s passion
to preserve eyesight around the world. Visit us at eyemed.com, follow us on
Twitter @eyemedvision and find us on LinkedIn.
About Luxottica Group S.p.A.
Luxottica Group is a leader in premium, luxury and sports eyewear with
approximately 7,000 optical and sun retail stores in North America,
Asia-Pacific, China, South Africa, Latin America and Europe, and a strong,
well-balanced brand portfolio. Proprietary brands include Ray-Ban, the world’s
most famous sun eyewear brand, Oakley, Vogue Eyewear, Persol, Oliver Peoples,
Alain Mikli, Arnette and REVO, while licensed brands include Giorgio Armani,
Bulgari, Burberry, Chanel, Coach, Dolce & Gabbana, Donna Karan, Polo Ralph
Lauren, Prada, Starck Eyes, Tiffany and Versace. In addition to a global
wholesale network involving 130 different countries, the Group manages leading
retail chains in major markets, including LensCrafters, Pearle Vision and
ILORI in North America, OPSM and Laubman & Pank in Asia-Pacific, LensCrafters
in China, GMO in Latin America and Sunglass Hut worldwide. The Group's
products are designed and manufactured at its six manufacturing plants in
Italy, two wholly owned plants in the People’s Republic of China, one plant in
Brazil and one plant in the United States devoted to the production of sports
eyewear. In 2012, Luxottica Group posted net sales of more than €7.0 billion.
Additional information on the Group is available at www.luxottica.com
Safe Harbor Statement
Certain statements in this press release may constitute “forward-looking
statements” as defined in the Private Securities Litigation Reform Act of
1995. Such statements involve risks, uncertainties and other factors that
could cause actual results to differ materially from those which are
anticipated. Such risks and uncertainties include, but are not limited to, the
ability to manage the effect of the current uncertain international economic
outlook, the ability to successfully acquire new businesses and integrate
their operations, the ability to predict future economic conditions and
changes in consumer preferences, the ability to successfully introduce and
market new products, the ability to maintain an efficient distribution
network, the ability to achieve and manage growth, the ability to negotiate
and maintain favorable license arrangements, the availability of correction
alternatives to prescription eyeglasses, fluctuations in exchange rates,
changes in local conditions, the ability to protect intellectual property, the
ability to maintain relations with those hosting our stores, computer system
problems, inventory-related risks, credit and insurance risks, changes to tax
regimes as well as other, political, economic and technological factors and
other risks and uncertainties described in Luxottica S.p.A’s filings with the
Securities and Exchange Commission. These forward-looking statements are made
as of the date hereof, and we do not assume any obligation to update them.
EyeMed Vision Care
Nicholas Ludlum, 202-729-4116
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