HGS Makes Major Additions to its Leadership Team
BANGALORE, India, June 19, 2013
BANGALORE, India, June 19, 2013 /PRNewswire/ --
HGS, a leading provider of business process outsourcing services, has made two
significant additions to its senior management team of North America and one
major addition to its global leadership team. This is in line with the
organization's aggressive growth targets and increased focus on the United
States and Canada.
Chris Lord joins as the Senior Vice President, Global Sales Strategy and Sales
Operations. His primary responsibility is to ensure that all the geographical
sales teams at HGS have the best and optimized sales support by leveraging
HGS' global capabilities, best practices, assets, collaterals and IP. With
over 25 years of IT and BPO services experience at the leadership level with
such firms as Wipro, Accenture, EDS, and Xerox in India, Philippines, Europe,
USA and Canada, Chris has proven transformational expertise in sales strategy
Steve Sacks joins HGS as the Senior Vice President of Sales and Business
Development with a mandate to meet the aggressive revenue growth targets of
HGS in the North American markets. He has over 20 years of sales experience in
the BPO Industry with few of the leading names such as EDS, Accenture,
Teleperformance, Pricewaterhouse Coopers, and Ernst & Young where he managed
the domestic, nearshore and the offshore outsourcing business partnerships.
Jaime Nunez joins as Senior Vice President, Operations and IT for HGS USA.
With an overall experience of 25 years, he has recently served as the Chief
Operating Officer and Chief Technology Officer for a leading BPO provider,
where he led the global transformation of the company's core business
resulting in Operational and IT excellence. Prior to that, he worked with the
Citi Group as the Managing Director of Global Customer Service and Client
Delivery for call centers across the US, South America, and Europe as well as
Asia including China, The Philippines and India.
Commenting on these additions to his leadership team, Partha DeSarkar, Global
CEO of HGS, said, "We have been bullish on North America for quite some time
now. Our growth in this region has been good. We are leveraging the synergies
from our acquisition in Canada. We bring our right-shore model to the clients
in the US and Canada. I expect to see good traction in the coming months. With
their exhaustive experience, Chris, Steve and Jaime are the best people to
handle this growth."
About Hinduja Global Solutions (HGS):
HGS, part of the multi-billion dollar conglomerate - Hinduja Group, is a world
leader in Customer Relationship and Business Process Management,with a global
footprintacross North America, Latin America, Europe, Asia and Africa. With
over three decades of experience with some of the world's most recognized
brands, it delivers the best practices that drive exceptional results for its
clients. Its contact center solutions, back office transaction processing
services, domain analytics and process consulting solutions combine
operational excellence with functional expertise. It enjoys "Preferred
Partner" status with most of its major clients. HGS currently serves 535
clients through its 56 Global Delivery Centers & employs over 23000 people
worldwide. HGS India is a public limited company, listed on the National Stock
Exchange (NSE) and Bombay Stock Exchange (BSE). It had a turnover of $364
million in the fiscal year 2012 - 13.
For further information, contact:
Hinduja Global Solutions
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