UnitedHealthcare Opens New Health Benefits Store in Los Angeles' Koreatown

  UnitedHealthcare Opens New Health Benefits Store in Los Angeles' Koreatown

Fifth customer support center in California offers health education and other
services to consumers with Medicare coverage, and benefit education to people
                 enrolled in employer-sponsored health plans

Business Wire

LOS ANGELES -- June 18, 2013

UnitedHealthcare today opened a new health benefits store in the heart of Los
Angeles’ Koreatown, continuing the company’s nearly 20-year commitment to
serving local residents with comprehensive and personalized customer service
in their communities.

UnitedHealthcare executives and community leaders cut the ribbon to
commemorate the grand opening of ...

UnitedHealthcare executives and community leaders cut the ribbon to
commemorate the grand opening of UnitedHealthcare's Asian Resource Center in
Los Angeles' Koreatown Tuesday, June 18 . The center will focus on serving the
Korean-American community, providing Medicare beneficiaries with customer
service support and information in Korean and English. Left to right: Yong Yi,
president, Korean Senior Citizen Mutual Club; Greg Wright, West Region
president, UnitedHealthcare Medicare & Retirement; Chris Law, national vice
president, UnitedHealthcare Asian Initiatives; and Min Cha, M.D., president,
Seoul Medical Group (Photo: Jamie Rector).

Community leaders and UnitedHealthcare executives gathered today for a
ribbon-cutting ceremony to celebrate the opening of the Asian Resource Center,
2970 W. Olympic Blvd. in Los Angeles.

The center is UnitedHealthcare’s 23^rd store in the United States and the
fifth in California. This new store will focus on serving the Korean-American
community, providing Medicare beneficiaries with customer service support and
information about their Medicare coverage options. Visitors can meet with
customer service professionals to discuss their health benefits in English or
Korean. If they are ready to enroll in one of UnitedHealthcare’s Medicare
plans, they can do so right at the store with the help of a licensed sales
agent.

“UnitedHealthcare is opening the Asian Resource Center in Los Angeles’
Koreatown to provide Medicare-eligible individuals with simple, personalized
information about their Medicare coverage and their health and well-being
needs,” said Chris Law, national vice president, UnitedHealthcare’s Asian
Initiatives. “We look forward to providing additional health and wellness
education for Korean Americans in the community as well as greater support to
local small businesses.”

In addition to serving the needs of Medicare-eligible residents,
UnitedHealthcare will provide information about its small-business benefits
plans at the Asian Resource Center and host free public health education
events on topics such as nutrition, exercise and disease management.

“Neighborhood centers like the UnitedHealthcare Asian Resource Center in Los
Angeles’ Koreatown give people convenient access to local resources and
support that can help them learn more about their health care coverage
options,” said Tom Paul, chief consumer officer, UnitedHealthcare. “We look
forward to serving Koreatown residents at this new center and expanding this
model to serve additional communities around the country.”

UnitedHealthcare was one of the first health insurers to provide culturally
relevant health care services to Asian Americans. In 1994, the company founded
its Asian Initiatives business and established an office in New York City’s
Chinatown to serve Asian Americans living in the area.

In 2008, UnitedHealthcare opened a resource center in Alhambra, Calif., to
serve the health care needs of Chinese Americans in the greater Los Angeles
and Orange County area.

The opening of the Asian Resource Center in Koreatown brings to five the
number of year-round health benefits stores that UnitedHealthcare operates in
Southern California. In addition to the locations in Alhambra and Los Angeles,
UnitedHealthcare MedicareStores in Apple Valley, Baldwin Hills and Chula Vista
enable people to learn about UnitedHealthcare’s portfolio of Medicare plans
and get answers to questions about their Medicare coverage. The MedicareStores
in California are among 15 MedicareStores open year-round across the country.

Serving nearly one in five Medicare beneficiaries, UnitedHealthcare is the
nation’s largest business dedicated to meeting the health and well-being needs
of seniors and other Medicare beneficiaries. For more information about
UnitedHealthcare’s portfolio of Medicare plans, visit
www.UHCMedicareSolutions.com or www.UHCAsianMedicare.com/ca-ko/Default.aspx.

UnitedHealthcare employs more than 9,700 and serves more than 2.4 million
Californians, including more than 650,000 Medicare beneficiaries, with a care
provider network of nearly 320 hospitals and more than 57,000 physicians and
other health care professionals statewide. The company’s care provider network
includes nearly 800 Asian-American physicians who provide culturally and
linguistically appropriate care and support to Asian-American plan
participants throughout the state.

About UnitedHealthcare
UnitedHealthcare is dedicated to helping people nationwide live healthier
lives by simplifying the health care experience, meeting consumer health and
wellness needs, and sustaining trusted relationships with care providers. The
company offers the full spectrum of health benefit programs for individuals,
employers and Medicare and Medicaid beneficiaries, and contracts directly with
780,000 physicians and other health care professionals and 5,900 hospitals and
other care facilities nationwide. UnitedHealthcare serves more than 40 million
people in health benefits and is one of the businesses of UnitedHealth Group
(NYSE: UNH), a diversified Fortune 50 health and well-being company.

A sales person will be present with information and applications. For
accommodation of persons with special needs at sales meetings, call (877)
596-3258 (TTY: 711), 8 a.m. – 8 p.m. local time, seven days a week.

The family of UnitedHealthcare® Medicare Solutions plans are insured or
covered by UnitedHealthcare Insurance Company or one of its affiliates, a
Medicare Advantage organization with a Medicare contract and a
Medicare-approved Part D sponsor.

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Contact:

UnitedHealthcare
Matthew Yi, 714-226-3842
matthew.yi@uhc.com
 
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