UnitedHealth Group Acts to Support Coloradans Affected by Wildfires
*Assistance for UnitedHealthcare plan participants whose access to care may
have been affected
*Free emotional-support help line from Optum open to anyone
*Support of Red Cross relief efforts
MINNETONKA, Minn. -- June 13, 2013
UnitedHealth Group (NYSE: UNH) and its benefits and services businesses,
UnitedHealthcare and Optum, are taking immediate action to help people living
in the Colorado Springs area affected by the wildfires.
This includes assisting health plan participants who may need to make
alternate arrangements to ensure continuity of care; a free emotional-support
line; and supporting the American Red Cross Disaster Relief Fund, which is
helping people in the affected communities.
*Help Finding a Network Care Provider, Early Refills: Plan participants who
need help finding a care provider in the UnitedHealthcare network or early
prescription refills can call customer care at the number located on the
back of their medical ID card.
For plan participants who may have misplaced their medical ID card, call
866-633-2446, 8 a.m.-8 p.m. (in the local time zone), Monday through
Friday. People enrolled in employer-sponsored and individual health plans
who have a smartphone can download the free Health4Me app, which provides
instant access to their ID card, network care providers, their personal
health benefits and more.
*Free Help Line: Optum, a leading health and behavioral health services
company, is offering a free emotional-support help line.
The toll-free number, 866-342-6892, will be open 24 hours a day, seven
days a week, for as long as necessary. The service is free of charge and
open to anyone. Specially trained Optum mental health specialists help
people manage their stress and anxiety so they can continue to address
their everyday needs. Callers may also receive referrals to community
resources to help them with specific concerns, including financial and
Along with the toll-free help line, emotional support resources and
information are available online at www.liveandworkwell.com.
*Support for the American Red Cross: Through a $500,000 annual commitment,
UnitedHealth Group participates in the Annual Disaster Giving Program of
the American Red Cross, which is offering shelter, food, emotional support
and other assistance to people in the affected communities.
About the American Red Cross
The American Red Cross shelters, feeds and provides emotional support to
victims of disasters; provides nearly half of the nation’s blood; teaches
lifesaving skills; provides international humanitarian aid; and supports
military members and their families. The Red Cross is a charitable
organization – not a government agency – and depends on volunteers and the
generosity of the American public to perform its mission. For more
information, please visit www.redcross.org or join our blog at
About UnitedHealth Group
UnitedHealth Group (NYSE: UNH) is a diversified health and well-being company
dedicated to helping people live healthier lives and making health care work
better. With headquarters in Minnetonka, Minn., UnitedHealth Group offers a
broad spectrum of products and services through two business platforms:
UnitedHealthcare, which provides health care coverage and benefits services;
and Optum, which provides information and technology-enabled health services.
Through its businesses, UnitedHealth Group serves more than 80 million people
worldwide. For more information, visit UnitedHealth Group
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Kristen Hellmer, 602-255-8466
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