Fortinet(R) Wins Two Computerworld Customer Care Awards

Fortinet(R) Wins Two Computerworld Customer Care Awards 
Singapore and Malaysia IT End-Users Pick Fortinet for Best Customer
SUNNYVALE, CA -- (Marketwired) -- 06/11/13 --  Fortinet(R) (NASDAQ:
FTNT) -- a world leader in high-performance network security -- today
announced that it has won Computerworld's 7th Annual Customer Care
Award in both Singapore and Malaysia. This respected industry award
is presented to IT providers that garner the most number of end-user
votes for quality of service. The Malaysian award was presented at a
ceremony on June 5 while the Singapore award was given out on June 7. 
"This is the third year in a row that Fortinet has won a
Computerworld Customer Care award in Singapore. It's an extraordinary
level of achievement matched by few other vendors, and Fortinet's
service and support counts as the gold standard in the network
security industry," said Jack Loo, editor of Computerworld Singapore. 
"Fortinet customers reported positive experiences with both the
vendor and the channel partners at all points of the engagement cycle
-- from pre-implementation consultation to post-implementation
support. Such customer reactions do not come easily, and this
demonstrates the investment that Fortinet has put into its customer
support, as well as the essential coordination that goes on between
Fortinet's different servicing teams," said Avanti Kumar, editor of
Computerworld Malaysia. 
Conducted by Fairfax Business Research, the Customer Care survey
polls IT end-users in Singapore and Malaysia on vendor service levels
pertaining to implementation and ongoing customer service and is one
of the strongest endorsements IT end-users can provide to technology
vendors. Areas covered by the survey include on-time and on-budget
delivery of projects, ability of the deployment to meet multi-party
needs, expertise of vendor employees, quality of end-user training
and responsiveness of service staff. 
Said George Chang, VP, Southeast Asia and Hong Kong for Fortinet: "We
have been strengthening and fine-tuning our support infrastructure
over the years and are extremely encouraged by the endorsement that
came with these two awards. We'll continue to train and motivate our
staff and partners to respond promptly and effectively to each of our
customer's business needs." 
About FortiCare
 FortiCare provides global support for all Fortinet
products and services. End-users have multiple options for FortiCare
contracts so that they can obtain the right level of support for
their organization's needs. Attractively priced options include 24x7
support with advanced hardware replacement, 8x5 support with enhanced
Web features, Premium Support with technical account management and
Premium RMA support with enhanced service levels. In addition,
Fortinet Professional Services can be engaged for projects with
critical deadlines, projects that are large in scope or initial
About Fortinet (
 Fortinet (NASDAQ: FTNT) is a
worldwide provider of network security appliances and a market leader
in unified threat management (UTM). Our products and subscription
services provide broad, integrated and high-performance protection
against dynamic security threats while simplifying the IT security
infrastructure. Our customers include enterprises, service providers
and government entities worldwide, including the majority of the 2012
Fortune Global 100. Fortinet's flagship FortiGate product delivers
ASIC-accelerated performance and integrates multiple layers of
security designed to help protect against application and network
threats. Fortinet's broad product line goes beyond UTM to help secure
the extended enterprise -- from endpoints, to the perimeter and the
core, including databases and applications. Fortinet is headquartered
in Sunnyvale, Calif., with offices around the world. 
Copyright Copyright 2013 Fortinet, Inc. All rights reserved. The
symbols (R) and (TM) denote respectively federally registered
trademarks and unregistered trademarks of Fortinet, Inc., its
subsidiaries and affiliates. Fortinet's trademarks include, but are
not limited to, the following: Fortinet, FortiGate, FortiGuard,
FortiManager, FortiMail, FortiClient, FortiCare, FortiAnalyzer,
FortiReporter, FortiOS, FortiASIC, FortiWiFi, FortiSwitch, FortiVoIP,
FortiBIOS, FortiLog, FortiResponse, FortiCarrier, FortiScan, FortiAP,
FortiDB, FortiVoice and FortiWeb. Other trademarks belong to their
respective owners. Fortinet has not independently verified statements
or certifications herein attributed to third parties, such as
Computerworld, and Fortinet does not independently endorse such
statements. Notwithstanding anything to the contrary herein, nothing
herein constitutes a warranty, guarantee, binding specification or
other binding commitment by Fortinet, and performance and other
specification information herein may be unique to certain
environments. This news release may contain forward-looking
statements that involve uncertainties and assumptions. Changes of
circumstances, product release delays, or other risks as stated in
our filings with the Securities and Exchange Commission, located at, may cause results to differ materially from those
expressed or implied in this press release. If the uncertainties
materialize or the assumptions prove incorrect, results may differ
materially from those expressed or implied by such forward-looking
statements and assumptions. All statements other than statements of
historical fact are statements that could be deemed forward-looking
statements. Fortinet assumes no obligation to update any
forward-looking statements, and expressly disclaims any obligation to
update these forward-looking statements. 
Media Contact: 
Rick Popko
Fortinet, Inc. 
Investor Contact: 
Michelle Spolver
Fortinet, Inc.
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