KONE Corporation Moves to the Cloud with T-Systems
BONN, Germany, June 11, 2013
BONN, Germany, June 11, 2013 /PRNewswire/ --
- One of largest outsourcing agreements in Scandinavia.
- KONE to source all IT services from the cloud in the future.
- Other international success for T-Systems in the EMEA region.
KONE Corporation, listed on the Helsinki stock exchange, and T-Systems, the
corporate customer arm of Deutsche Telecom, today announced a partnership in
which KONE will be outsourcing all of its Data Center operations, SAP
landscape and service for its workstation systems around the world to
KONE is one of the world's largest elevator and escalator companies with
operations in more than 50 countries, 40,000 employees and more than 1000
local offices around the world. KONE manages all of its global business
operations through a central SAP system. In the future, KONE will be sourcing
this software as a cloud application from the T-Systems Data Center in Munich,
Germany. In addition, the Telekom subsidiary will also assume responsibility
for running other corporate applications and databases.
Since the employees of the elevator and escalator specialist provide customer
services at various locations around the world, KONE will also be sourcing its
communication and collaboration software - Exchange, Lync and SharePoint - as
cloud services from T-Systems. The central platform, which is located in the
T-Systems Data Center in Munich, will enable KONE employees to collaborate
with their colleagues around the world at all times, from any of the company's
sites. More ever, T-Systems is providing service support for all workstation
systems at the customer's international locations. T-Systems will rely on its
service desks in China and Spain to deliver these services, thus giving KONE
employees access to desktop experts around the clock.
"Since our workforce spans the globe, and because we want to give our
customers and employees the best high-quality service possible, we need an IT
partner who is at our side around the world, supporting us anytime and
anyplace," says Kati Hagros, CIO of KONE Corporation. "We selected T-Systems
after a careful evaluation process. T-Systems is a cloud-computing pioneer
that can offer KONE the scalable platforms and global delivery capability we
need. We were also convinced by T-Systems high-quality portfolio of
standardized component services and we expect to improve the maturity of our
service management processes significantly."
Gartner considers the agreement between KONE and T-Systems one of the largest
outsourcing services agreements in Scandinavia this year. And for T-Systems to
win this contract shows, that there is now a third alternative to the
traditional IT vendors and the new offshore challengers in the Scandinavian
market for strategic outsourcing.
"The contract agreement with KONE is a further example of our expertise and
success in cloud computing at the international level. It also highlights the
attractiveness of our wide-ranging cloud portfolio," says Reinhard Clemens,
Member of the Board of Management at Deutsche Telekom and CEO of T-Systems.
"Our corporate customers appreciate our global, secure, high-availability
cloud services, as well as our proven responsibility for delivering solutions
and managing ICT processes."
Deutsche Telekom AG
Tel.: +49(0)228-181-4949 E-mail: firstname.lastname@example.org
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