Met-Ed Launches Facebook Page for Enhanced Customer Communications

      Met-Ed Launches Facebook Page for Enhanced Customer Communications

Platform will be used to share updates during major weather events, as well as
energy, electrical safety and community information

PR Newswire

READING, Pa., June 10, 2013

READING, Pa., June 10, 2013 /PRNewswire/ -- Metropolitan Edison Company
(Met-Ed) is expanding its social media presence with the launch of its
Facebook page. The new page builds on the company's successful Twitter
account, @Met_Ed, to provide customers with important information related to
their electric service.

"Social media has become a vital part of Met-Ed's communication with
customers, local officials and media, particularly during major weather
events," said Mike Doran, regional president, Met-Ed. "Twitter has proven to
be an effective tool for sharing information and engaging with customers. We
are excited to expand our social media program to include Facebook."

Customers are encouraged to like the Met-Ed Facebook page by visiting
www.facebook.com/MetEdElectric. By connecting, customers can:

  oView updates and important information during major outages, such as the
    company's storm preparation plans, tips for safely managing through a
    power outage, water and ice locations, and restoration information
  oLearn about system improvements and upgrades, including vegetation
    management, substation work, utility pole replacements and more
  oReceive energy efficiency and electrical safety tips
  oLearn about ways Met-Ed supports the communities it serves
  oView photos and videos from Met-Ed-sponsored community initiatives and
    infrastructure projects taking place across the service territory

The launch of the Facebook page is part of Met-Ed's ongoing effort to provide
proactive information to customers using a variety of platforms. Recently,
Met-Ed announced the availability of alert notifications via email or text
message that contain billing reminders, weather alerts in advance of storms,
or updates on scheduled or extended power outages. Customers can also use
two-way text messaging to report outages, request updates on restoration
efforts, and make other inquiries about their electric accounts.

The company has also enhanced the outage information available on its 24/7
Power Center maps and on its website, which is optimized for mobile phones.
Additionally, customers can download the Met-Ed smartphone app for Apple^®
iPhone^® and Android™ devices.

Met-Ed, a subsidiary of FirstEnergy Corp. (NYSE: FE), serves approximately
550,000 customers in 15 Pennsylvania counties. Follow Met-Ed on Twitter @Met
Ed and on Facebook at www.facebook.com/MetEdElectric.

"Apple" and "iPhone" are registered trademarks of Apple Inc.

"Android" is a trademark of Google Inc.

Forward-Looking Statements: This news release includes forward-looking
statements based on information currently available to management. Such
statements are subject to certain risks and uncertainties. These statements
include declarations regarding management's intents, beliefs and current
expectations. These statements typically contain, but are not limited to, the
terms "anticipate," "potential," "expect," "believe," "estimate" and similar
words. Forward-looking statements involve estimates, assumptions, known and
unknown risks, uncertainties and other factors that may cause actual results,
performance or achievements to be materially different from any future
results, performance or achievements expressed or implied by such
forward-looking statements. Actual results may differ materially due to the
speed and nature of increased competition in the electric utility industry, in
general, and the retail sales market in particular, the impact of the
regulatory process on the pending matters before FERC and in the various
states in which we do business including, but not limited to, matters related
to rates and pending rate cases, the uncertainties of various cost recovery
and cost allocation issues resulting from ATSI's realignment into PJM,
economic or weather conditions affecting future sales and margins, regulatory
outcomes associated with Hurricane Sandy, changing energy, capacity and
commodity market prices including, but not limited to, coal, natural gas and
oil, and availability and their impact on retail margins, the continued
ability of our regulated utilities to recover their costs, operation and
maintenance costs being higher than anticipated, other legislative and
regulatory changes, and revised environmental requirements, including possible
GHG emission, water discharge, water intake and coal combustion residual
regulations, the potential impacts of CAIR, and any laws, rules or regulations
that ultimately replace CAIR, and the effects of the EPA's MATS rules
including our estimated costs of compliance, the uncertainty of the timing and
amounts of the capital expenditures that may arise in connection with any
litigation, including NSR litigation or potential regulatory initiatives or
rulemakings (including that such expenditures could result in our decision to
deactivate or idle certain generating units), the uncertainties associated
with the deactivation of certain older unscrubbed regulated and competitive
fossil units, including the impact on vendor commitments, and the timing
thereof as they relate to, among other things, the RMR arrangements and the
reliability of the transmission grid, adverse regulatory or legal decisions
and outcomes with respect to our nuclear operations (including, but not
limited to the revocation or non-renewal of necessary licenses, approvals or
operating permits by the NRC or as a result of the incident at Japan's
Fukushima Daiichi Nuclear Plant), adverse legal decisions and outcomes related
to ME's and PN's ability to recover certain transmission costs through their
TSC riders, the impact of future changes to the operational status or
availability of our generating units, the risks and uncertainties associated
with litigation, arbitration, mediation and like proceedings, including, but
not limited to, any such proceedings related to vendor commitments,
replacement power costs being higher than anticipated or inadequately hedged,
the ability to comply with applicable state and federal reliability standards
and energy efficiency and peak demand reduction mandates, changes in
customers' demand for power, including but not limited to, changes resulting
from the implementation of state and federal energy efficiency and peak demand
reduction mandates, the ability to accomplish or realize anticipated benefits
from strategic and financial goals including, but not limited to, the ability
to reduce costs and to successfully complete our announced financial plans
designed to improve our credit metrics and strengthen our balance sheet,
including but not limited to, proposed capital raising and debt reduction
initiatives, the proposed West Virginia asset transfer and potential sale of
non-core hydro assets, our ability to improve electric commodity margins and
the impact of, among other factors, the increased cost of fuel and fuel
transportation on such margins, the ability to experience growth in the
Regulated Distribution segment and to continue to successfully implement our
direct retail sales strategy in the Competitive Energy Services segment,
changing market conditions that could affect the measurement of liabilities
and the value of assets held in our NDTs, pension trusts and other trust
funds, and cause us and our subsidiaries to make additional contributions
sooner, or in amounts that are larger than currently anticipated, the impact
of changes to material accounting policies, the ability to access the public
securities and other capital and credit markets in accordance with our
announced financial plan, the cost of such capital and overall condition of
the capital and credit markets affecting us and our subsidiaries, actions that
may be taken by credit rating agencies that could negatively affect us and our
subsidiaries' access to financing, increase the costs thereof, and increase
requirements to post additional collateral to support outstanding commodity
positions, LOCs and other financial guarantees, changes in national and
regional economic conditions affecting us, our subsidiaries and our major
industrial and commercial customers, and other counterparties including fuel
suppliers, with which we do business, issues concerning the stability of
domestic and foreign financial institutions and counterparties with which we
do business, and the risks and other factors discussed from time to time in
our SEC filings, and other similar factors. The foregoing review of factors
should not be construed as exhaustive. New factors emerge from time to time,
and it is not possible for management to predict all such factors, nor assess
the impact of any such factor on FirstEnergy's business or the extent to which
any factor, or combination of factors, may cause results to differ materially
from those contained in any forward-looking statements. FirstEnergy expressly
disclaims any current intention to update, except as required by law, any
forward-looking statements contained herein as a result of new information,
future events or otherwise.  

www.firstenergycorp.com

SOURCE FirstEnergy Corp.

Website: http://www.firstenergycorp.com
Contact: News Media: Scott Surgeoner, (610) 921-6785, Investor: Irene Prezelj,
(330) 384-3859
 
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