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RBS Citizens Financial Group Issues Student Loan “Report Cards” to Borrowers and Co-Signers to Help Them Monitor and Track

  RBS Citizens Financial Group Issues Student Loan “Report Cards” to Borrowers
  and Co-Signers to Help Them Monitor and Track Loan Balances Through College

As part of RBSCFG’s commitment to transparent lending, the TruFit Student Loan
  Annual Summary makes it easier for student loan holders to anticipate what
                       they will owe when they graduate

   First round of annual summaries mailed to Citizens Bank and Charter One
                      student loan borrowers this month

Business Wire

PROVIDENCE, R.I. -- June 6, 2013

As part of its commitment to being a transparent lender, RBS Citizens
Financial Group (RBSCFG) today announced the introduction of a new TruFit
Student Loan Annual Summary to student loan borrowers and their parents or
co-signers to help them effectively manage their student loans and be well
prepared for life after graduation.

Traditionally, many lenders have shared student loan totals after a student
graduates, right before it is time to start making payments. With these annual
updates, Citizens Bank and Charter One TruFit Student Loan borrowers and their
families now will have more visibility into their total debt and estimated
monthly payment well in advance of graduation to help them adequately prepare
and make sound borrowing choices while in school.

“We believe we are leading the industry with this effort to make it easier for
our borrowers and co-signers to ‘know what they owe’ and plan their finances
accordingly as students progress through college,” said Brendan Coughlin,
President of Education Finance, RBS Citizens Financial Group. “As a
transparent lender, we already work with our customers when they apply for a
loan to help them find the solutions that are right for them, whether they be
federal student loans or private student loans. The TruFit Student Loan Annual
Summary extends that same level of transparency and support over the course of
our customers’ college years. With this new tool, it will be easier for
students to avoid surprises and prepare better for life after college by
incorporating their future loan payments into their financial planning.”

The TruFit Student Loan Annual Summary provides Citizens Bank and Charter One
student loan borrowers with the following details:

  *Amount borrowed to date from Citizens Bank or Charter One
  *Estimated monthly payments after graduation based on the total amount
    borrowed to date
  *Date payments are scheduled to begin

These summaries, sent to student borrowers and co-signers for the first time
this month, will be issued annually to TruFit Student Loan borrowers.

RBSCFG’s TruFit Student Loan is a private student loan available with a fixed
or variable rate and flexible repayment terms of five, 10 or 15 years, giving
students the choice to select the option that best fits their needs. Borrowers
receive interest rate reductions for automating their payments.

As part of its dedication to students and its commitment to being transparent,
RBSCFG has a dedicated team of customer service representatives who work with
students to make sure they are aware of all of their funding options before
determining if a private student loan is the best solution for them. It also
works with schools to ensure that students only borrow what they need to pay
for their education, including indirect costs like books and personal
expenses.

RBSCFG also offers online tips and tools to help students prepare and save for
college as well as student loan information on how to apply for financial aid,
federal and private student loans. The site includes a financing calendar with
important dates and deadlines for securing funding and a student loan
calculator to help students determine how much they will need to borrow to pay
for college and how much they will owe once they graduate.

About RBS Citizens Financial Group, Inc.

RBS Citizens Financial Group, Inc. is a $126 billion commercial bank holding
company. It is headquartered in Providence, R.I., and through its subsidiaries
has approximately 1,400 branches, more than 3,600 ATMs and nearly 19,000
colleagues. Its two bank subsidiaries are RBS Citizens, N.A., and Citizens
Bank of Pennsylvania. They operate a 12-state branch network under the
Citizens Bank brand in Connecticut, Delaware, Massachusetts, New Hampshire,
New Jersey, New York, Pennsylvania, Rhode Island and Vermont; and the Charter
One brand in Illinois, Michigan and Ohio. RBSCFG has non-branch retail and
commercial offices in more than 30 states. RBSCFG is owned by RBS (the Royal
Bank of Scotland Group plc). RBSCFG’s website is citizensbank.com.

Contact:

RBS Citizens Financial Group, Inc.
Nancy Orlando, 781-471-1481