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Behind Every Great Device Is A Great Network

                 Behind Every Great Device Is A Great Network

BYOD productivity gains only reaped if network services can cope securely with
extra load

PR Newswire

IRVING, Texas, June 6, 2013

IRVING, Texas, June 6, 2013 /PRNewswire/ -- Exponential growth in the use of
smart devices has led to significant and increased demand for bandwidth across
84 percent of organizations surveyed globally, according to new research
commissioned by BT and Cisco. More than half (56 percent) of IT managers have
also noticed a resulting performance decline in some applications, which
impacts negatively the productivity gains promised by smart devices. Almost
half (46 percent) of workers with Wi-Fi access in their office have
experienced delays logging on or accessing an application, while 39 percent
have noticed they are running more slowly now than before.

The research, which surveyed attitudes towards workers' use of their own smart
devices (laptops, tablets and smartphones) in 13 regions, reveals 76 percent
believe their organizations need to take further steps to fulfill the
potential productivity gains that smart devices offer. Increased use of cloud
solutions (33 percent), greater use of specialist software (32 percent) and
greater support for smart device users (32 percent) are what is needed to
seize the opportunity.

Ubiquitous Wi-Fi access over a better network is key to the development of
Bring Your Own Device (BYOD), but 45 percent of employees still don't have
wireless access to their corporate networks. Of those workers currently
without Wi-Fi access in their organization, over two thirds (68 percent)
believe it would have a positive impact on their work, for example, it would
make them more efficient and productive (31 percent), help them work more
flexibly (30 percent) and stay in-touch (26 percent).

The findings also indicate that network capacity is not the only challenge
holding back benefits of BYOD. Despite overwhelming positivity among IT
managers-- 84 percent think adopting a BYOD policy confers a competitive
advantage-- the research also highlights a lack of progress in adopting or
articulating a consistent policy across wired, wireless and Virtual Private
Network (VPN).

Trust in employees continues to play a large role in whether companies permit
BYOD. Just over a quarter (26 percent) of IT managers think that all workers
understand their access requirements or permissions for their mobile devices.
This figure has increased from 19 percent in 2012, pointing to an increase in
confidence. Yet only 26 percent of employees that use a personal device for
work recognize that this presents a risk to company security, suggesting IT
managers are nervous with some justification.

Neil Sutton, VP Global Portfolio, BT Global Services, said: "With networks
creaking under the demands of smart devices and more than three quarters, (76
percent) of users convinced that their organization needs to step up to the
opportunity, it's clear that enabling BYOD in its many forms is about much
more than simply cool devices and a mobile contract. Organizations need to
consider elements of device compatibility, security, Wi-Fi, network,
application performance, with a focus on driving costs down.

"Behind every great device you need a great performing network.With the right
control and connectivity you can deliver a great user experience on any
device. At BT we are working with more and more customers to understand and
implement this coming of age of consumerization and turn it to business
advantage, reliably, securely and cost effectively."

Gordon Thomson, Director, Enterprise Networks, EMEAR, Cisco, said: "We
implemented a BYOD model internally, starting with mobile phones in 2009, and
have managed to lower our costs per employee by 25 percent. Over the last few
years, we have added 82 percent more devices to our base with 28 percent more
users. Organizations looking to deploy a BYOD program should look at a
comprehensive BYOD plan and think beyond just the device and operating system,
but about the services delivered to that device, user experience and
productivity gains."

Adrian Drury, practice leader, Consumer Impact IT, Ovum said: "The growth in
employee smartphone and tablet ownership is changing the ways we work.
Implementing a BYOD policy is about enabling employees to work more flexibly,
and be more productive.

"Draconian Wi-Fi access limitations or failure to invest in sufficient Wi-Fi
coverage is a fast way to ensure a poor employee experience. However, this is
not a mandate for open networks. Businesses still need to ensure that network
security policies are maintained, and ideally they should take an integrated
approach to network access control, device management and application
management."

About the research

This research was undertaken by Vanson Bourne for BT Global Services and Cisco
in May 2013. 2,200 interviews were carried out with IT decision makers and
office workers in medium to enterprise size organizations across 13 regions--
UK, France, Germany, Spain, Italy, Benelux, Turkey, USA, Brazil, China, India,
Singapore and UAE-- and in a range of sectors--Fast Moving Consumer Goods
(FMCG), finance, logistics, retail, healthcare, energy, pharmaceutical and
government.

A summary of the results can be downloaded from www.bt.com/beyondyourdevice.

About BT

BT is one of the world's leading providers of communications services and
solutions, serving customers in more than 170 countries. Its principal
activities include the provision of networked IT services globally; local,
national and international telecommunications services to its customers for
use at home, at work and on the move; broadband and internet products and
services and converged fixed/mobile products and services. BT consists
principally of four lines of business: BT Global Services, BT Retail, BT
Wholesale and Openreach.

In the year ended 31 March 2013, BT Group's revenue was £18,017m with profit
before taxation of £2,501m.

British Telecommunications plc (BT) is a wholly-owned subsidiary of BT Group
plc and encompasses virtually all businesses and assets of the BT Group. BT
Group plc is listed on stock exchanges in London and New York.

For more information, visit www.btplc.com

About Cisco

Cisco (NASDAQ: CSCO) is the worldwide leader in IT that helps companies seize
the opportunities of tomorrow by proving that amazing things can happen when
you connect the previously unconnected.

For ongoing news, please go to http://thenetwork.cisco.com.

SOURCE BT

Website: http://www.btplc.com
Contact: Kris Kozamchak, 972 830 8135, kris.kozamchak@bt.com