HEINEKEN Chooses Orange Business Services as Its Global Communications Provider

  HEINEKEN Chooses Orange Business Services as Its Global Communications

Orange supports HEINEKEN in its ambition to expand in high-growth markets and
             enhancecommunications for 60,000 employees globally

Business Wire

PARIS & AMSTERDAM, Netherlands -- June 6, 2013

Heineken NV (“HEINEKEN”), the world’s most international brewer, has chosen
Orange Business Services to unify the majority of its global communications
infrastructure connecting 60,000 employees across 1,100-plus sites in 53
countries, under a 5-year, multimillion euro contract.

Orange Business Services serves Heineken's global communications needs in 53
countries. (Photo: Busi ...

Orange Business Services serves Heineken's global communications needs in 53
countries. (Photo: Business Wire)

a secured, flexible network to support HEINEKEN’s global operations and

Relying on its direct presence in 166 countries, Orange Business Services will
deploy a highly secured and scalable private network to HEINEKEN’s existing
locations around the world including a wide range of countries such as:
Belarus, Brazil, Ethiopia, La Réunion, Poland, Russia, St.Lucia, and South

The network solution has been designed to support HEINEKEN’s international
expansion and will enable rapid deployment to new locations especially in
high-growth regions such as Africa, Asia Pacific and Latin America where the
global brewer has a strong presence.

advanced communication and collaboration services to optimize user experience

The network connectivity will provide a robust platform for Orange Business
Services to integrate:

  *remote access solutions to allow HEINEKEN’s employees to securely access
    their work environment;
  *application and network optimization solutions to ensure communication
    fluidity and prioritization of business critical applications; and
  *audio conferencing and global voice services to enable reliable,
    enterprise-class call quality for more productive meetings.

Plans are underway to deliver video conferencing and telepresence services in
the near future.

“We are constantly looking for ways to better leverage our global scale and to
support growth in developing markets,” said Frans Eusman, chief business
services officer, HEINEKEN. “Optimizing our communication infrastructure is a
key enabler for this. We turned to Orange Business Services to help us achieve
some key business goals in this area, such as network consolidation, lower
total cost of ownership and enhanced governance, with the flexibility to cater
to sustainable top-line growth and improved employee collaboration across the
Heineken organization. As a key to HEINEKEN business continuity, Orange
Business Services provides end-to-end application and network performance
monitoring and stringent service level commitments.”

“We are very proud to have one of the world’s leading brewing companies as our
new client,” said Helmut Reisinger, senior vice president, Orange Business
Services Europe, Russia & CIS. “By offering access to world-class innovation
and new collaborative technologies, Orange brings real business value to
Heineken as it looks for ways to leverage the scale of its global
organization. With a direct presence in 166 countries around the world, Orange
can effectively deliver global solutions to Heineken.”

About Heineken

HEINEKEN is a proud, independent global brewer committed to surprise and
excite consumers with its brands and products everywhere. The brand that bears
the founder’s family name – Heineken® - is available in almost every country
on the globe and is the world’s most valuable international premium beer
brand. The Company’s aim is to be a leading brewer in each of the markets in
which it operates and to have the world’s most valuable brand portfolio.
HEINEKEN wants to win in all markets with Heineken® and with a full brand
portfolio in markets of choice. The Company is present in over 70 countries
and operates more than 165 breweries with volume of 221 million hectoliters of
group beer sold. HEINEKEN is Europe’s largest brewer and the world’s third
largest by volume. HEINEKEN is committed to the responsible marketing and
consumption of its more than 250 international premium, regional, local and
specialty beers and ciders. These include Heineken®, Amstel, Anchor, Biere
Larue, Bintang, Birra Moretti, Cruzcampo, Desperados, Dos Equis, Foster’s,
Newcastle Brown Ale, Ochota, Primus, Sagres, Sol, Star, Strongbow, Tecate,
Tiger and Zywiec. Our leading joint venture brands include Cristal and
Kingfisher. Pro forma 2012 revenue totaled €19,765 million and EBIT (beia)
€3,151 million. The number of people employed is over 85,000. Heineken N.V.
and Heineken Holding N.V. shares are listed on the Amsterdam stock exchange.
Prices for the ordinary shares may be accessed on Bloomberg under the symbols
HEIA NA and HEIO NA and on the Reuter Equities 2000 Service under HEIN.AS and
HEIO.AS. Most recent information is available on HEINEKEN's website:

About Orange Business Services

Orange Business Services, the France Telecom-Orange branch dedicated to B2B
services, is a leading global integrator of communications solutions for
multinational corporations. With the world's largest, seamless network for
voice and data, Orange Business Services reaches 220 countries and territories
with local support in 166. Offering a comprehensive package of communication
services covering cloud computing, enterprise mobility, M2M, security, unified
communications, videoconferencing, and broadband, Orange Business Services
delivers a best-in-class customer experience across a global landscape.
Thousands of enterprise customers and 1.4 million mobile data users rely on an
Orange Business Services international platform for communicating and
conducting business. Orange Business Services was awarded three of the telecom
industry’s highest accolades at the annual World Communication Awards 2012 –
Best Global Operator, Best Cloud Service and the User’s Choice Award. Orange
Business Services is a five-time winner of Best Global Operator. Learn more at

France Telecom-Orange is one of the world’s leading telecommunications
operators with annual sales of 43.5 billion euros and has 170,000 employees
worldwide at March 31, 2013. Orange is the Group's single brand for Internet,
television and mobile services in the majority of countries where the company
operates. France Telecom is listed on Euronext Paris (compartment A) and on
the New York Stock Exchange.

Orange and any other Orange product or service names included in this material
are trademarks of Orange Brand Services Limited, Orange France or France

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Orange Business Services
Elizabeth Mayeri, +1-212-251-2086
Sylvie Duho, +33 1 44 44 93 93
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