Five Key Areas for Delivering Great Online User Experience for Optimum eCommerce Revenue Presented by SmartBear and The Jones Group at IRCE SmartBear’s Ken Godskind and The Jones Group’s Michael Hines Present, “Finding Small Changes that Can Make a Big Difference,” – Thursday, June 6, 2013 – Chicago IRCE 2013 Booth 1303 Business Wire BEVERLY, Mass. -- June 6, 2013 Ken Godskind, VP, Monitoring Products at SmartBear Software, provider of software quality tools used by more than one million developers and testers worldwide, and Michael Hines, VP, E-commerce Technology at The Jones Group (NYSE: JNY), are presenting, “Finding Small Changes that Can Make a Big Difference,” at the 9^th annual Internet Retailer Conference and Exhibition on Thursday, June 6, 2013 in Chicago. The world’s largest e-commerce event, IRCE takes place on Tuesday, June 4 – Friday, June 7, 2013, and explores social, mobile, global, personal, interactive and managerial changes that e-commerce players are bringing to the new retail economy. “Finding Small Changes that Can Make a Big Difference,” WHAT: presented by SmartBear’s Ken Godskind and The Jones Group’s Michael Hines at IRCE 2013 WHEN: Thursday, June 6, 2013, 2:30 p.m. – 3:00 p.m. CDT WHERE: McCormick Place West, 2301 S Lake Shore Drive, Chicago, IL Delivering a great online user experience positively impacts eCommerce success. The data definitively shows big business benefits for organizations that focus on the user experience, performance and consistency. This presentation highlights the five key operational areas to focus on that drive user satisfaction, time on site, loyalty and revenue. Ken Godskind was previously chief strategy officer with AlertSite.com, acquired by SmartBear in 2011. He has been working with clients for more than 20 years to improve web site performance, availability and consistency. Michael Hines has been one of New York's leading developers of interactive technology since 1996, working at The Jones Group, leader in apparel and footwear with brands including Jones New York, Anne Klein, Nine West and Easy Spirit and the New York based, integrated media firm, THINK New Ideas and creating interactive websites for high profile brands such as People, IBM, Silicon Graphics and Gillette. In SmartBear booth 1303, see how your website is performing with SmartBear’s AlertSite, the company’s industry dominating website performance monitoring tool that captures details needed to help optimize sites availability, speed and user experience. Try AlertSite for free at: http://smartbear.com/products/web-monitoring/website-monitoring/freemonitoring-test. About SmartBear Software More than one million developers, testers and operations professionals use SmartBear software tools to ensure the quality and performance of their APIs, mobile, cloud-based and Web applications. With five million downloads and counting, SmartBear products are affordable, easy-to-use and ready for deployment. Free tools and plug-ins for automation and performance testing, code review and website monitoring are available for download on the website. Learn more about SmartBear, the company's award-winning tools or join the active user community at http://www.smartbear.com, on Facebook or follow us on Twitter @smartbear or Google+. All trademarks recognized. Contact: SmartBear Software Kendal Peiguss, +1-360-621-2848 Kendal.Peiguss@smartbear.com or BroadPR Tracy Wemett, +1-617-868-5031 email@example.com
Five Key Areas for Delivering Great Online User Experience for Optimum eCommerce Revenue Presented by SmartBear and The Jones
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