Five Key Areas for Delivering Great Online User Experience for Optimum eCommerce Revenue Presented by SmartBear and The Jones

  Five Key Areas for Delivering Great Online User Experience for Optimum
  eCommerce Revenue Presented by SmartBear and The Jones Group at IRCE

SmartBear’s Ken Godskind and The Jones Group’s Michael Hines Present, “Finding
  Small Changes that Can Make a Big Difference,” – Thursday, June 6, 2013 –
                                   Chicago

IRCE 2013 Booth 1303

Business Wire

BEVERLY, Mass. -- June 6, 2013

Ken Godskind, VP, Monitoring Products at SmartBear Software, provider of
software quality tools used by more than one million developers and testers
worldwide, and Michael Hines, VP, E-commerce Technology at The Jones Group
(NYSE: JNY), are presenting, “Finding Small Changes that Can Make a Big
Difference,” at the 9^th annual Internet Retailer Conference and Exhibition on
Thursday, June 6, 2013 in Chicago. The world’s largest e-commerce event, IRCE
takes place on Tuesday, June 4 – Friday, June 7, 2013, and explores social,
mobile, global, personal, interactive and managerial changes that e-commerce
players are bringing to the new retail economy.

                 “Finding Small Changes that Can Make a Big Difference,”
WHAT:       presented by SmartBear’s Ken Godskind and The Jones Group’s
                 Michael Hines at IRCE 2013
                 
WHEN:            Thursday, June 6, 2013, 2:30 p.m. – 3:00 p.m. CDT
                 
WHERE:           McCormick Place West, 2301 S Lake Shore Drive, Chicago, IL
                 

Delivering a great online user experience positively impacts eCommerce
success. The data definitively shows big business benefits for organizations
that focus on the user experience, performance and consistency. This
presentation highlights the five key operational areas to focus on that drive
user satisfaction, time on site, loyalty and revenue. Ken Godskind was
previously chief strategy officer with AlertSite.com, acquired by SmartBear in
2011. He has been working with clients for more than 20 years to improve web
site performance, availability and consistency.

Michael Hines has been one of New York's leading developers of interactive
technology since 1996, working at The Jones Group, leader in apparel and
footwear with brands including Jones New York, Anne Klein, Nine West and Easy
Spirit and the New York based, integrated media firm, THINK New Ideas and
creating interactive websites for high profile brands such as People, IBM,
Silicon Graphics and Gillette.

In SmartBear booth 1303, see how your website is performing with SmartBear’s
AlertSite, the company’s industry dominating website performance monitoring
tool that captures details needed to help optimize sites availability, speed
and user experience. Try AlertSite for free at:
http://smartbear.com/products/web-monitoring/website-monitoring/freemonitoring-test.

About SmartBear Software

More than one million developers, testers and operations professionals use
SmartBear software tools to ensure the quality and performance of their APIs,
mobile, cloud-based and Web applications. With five million downloads and
counting, SmartBear products are affordable, easy-to-use and ready for
deployment. Free tools and plug-ins for automation and performance testing,
code review and website monitoring are available for download on the website.
Learn more about SmartBear, the company's award-winning tools or join the
active user community at http://www.smartbear.com, on Facebook or follow us on
Twitter @smartbear or Google+.

                          All trademarks recognized.

Contact:

SmartBear Software
Kendal Peiguss, +1-360-621-2848
Kendal.Peiguss@smartbear.com
or
BroadPR
Tracy Wemett, +1-617-868-5031
tracy@broadpr.com