MphasiS Partners with Lucierna to Offer Complete Application Performance
Management (APM) as a Service
NEW YORK & SUNNYVALE, Calif. -- June 4, 2013
MphasiS, a leading IT services provider, today announced a partnership with
Lucierna Inc., Europe’s leading provider of Application Performance Management
(APM) solutions. The partnership will bolster MphasiS’ Infrastructure Services
offering by integrating Lucierna’s APM functionality into MOATIS, MphasiS’
enterprise infrastructure monitoring system.
Application performance impacts business. Organizations need solutions that
can measure end-user experience parameters and perform a root cause analysis
of poor performance. To ensure stakeholder satisfaction, it is essential that
every transaction be monitored. MphasiS in collaboration with Lucierna now
provides a truly comprehensive solution that monitors 100 percent of the
transactions and traces the problem to the root-cause--down to the code level.
This partnership will enable MphasiS to provide its clients insight about
performance of applications as well as remediation to ensure minimal downtime.
“Our goal is to surpass customer expectations and provide value beyond just
managing existing IT infrastructure for our outsourcing customers,” said Raj
Velagapudi, executive vice president and head of Infrastructure Services at
MphasiS. “We are committed to providing the full suite of APM solutions
including deep diagnostics, complete code monitoring and root cause analysis
to make sure that the application performance is optimized. We’re very pleased
to be working with Lucierna to provide a bundled solution that will benefit
our client base.”
“We have been successful in Europe and are excited to partner with MphasiS to
enter mature markets including the U.S., the U.K., Australia and New Zealand,”
said Manuel Lopez, CEO of Lucierna. “Through this partnership, we’ll be able
to offer our customers more enhanced offerings with new features around
application performance analytics and optimization.”
MphasiS is a $1 billion global service provider, delivering technology based
solutions to clients across the world. MphasiS services clients in Banking &
Capital Markets, Insurance, Manufacturing, Communications, Media &
Entertainment, Healthcare & Life Sciences, Transportation & Logistics, Retail
& Consumer Packaged Goods, Energy & Utilities, and Governments around the
world. Our competency lies in our ability to offer integrated service
offerings in Applications, Infrastructure Services, and Business Process
Outsourcing. To know more about MphasiS, log on to www.mphasis.com.
About Lucierna Inc.
Founded in 2009, Lucierna has been serving the European markets for the past
two years, winning over major accounts such as Adeslas, CESCE and VidaCaixa in
the insurance sector, Telecom Italia and Vodafone in telecommunications, and
the Spanish Ministry of Justice in government, among others. End user access
to a company’s enterprise applications is the means of achieving business
objectives, thus the overall goal of application performance management and
monitoring is central to doing business. Anything less than perfect
performance and 100% availability impacts the bottom line of your business.
More information can be found at http://www.lucierna.com/.
All rights reserved -© Copyright 2013 MphasiS Limited
Shweta Agarwal, 781-684-0770
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