Genesys Commences Tender Offer for all Outstanding Shares of SoundBite Communications, Inc. (SDBT)

    Genesys Commences Tender Offer for all Outstanding Shares of SoundBite
                         Communications, Inc. (SDBT)

PR Newswire

DALY CITY, Calif., June 4, 2013

DALY CITY, Calif., June 4, 2013 /PRNewswire/ -- Genesys Telecommunications
Laboratories, Inc. is commencing today, through its direct wholly-owned
subsidiary Sonar Merger Sub Inc., a cash tender offer to purchase all
outstanding shares of common stock of SoundBite Communications, Inc. (NASDAQ:
SDBT). Genesys announced its intention to acquire SoundBite on Monday, May 20,
2013. Upon the successful closing of the tender offer, stockholders of
SoundBite will receive $5.00 in cash for each share of SoundBite common stock
validly tendered and not validly withdrawn in the offer, without interest and
less any applicable withholding taxes.

As previously disclosed, Genesys has received from certain SoundBite
stockholders, which represent approximately 41% of the outstanding shares of
SoundBite common stock, tender and support agreements to tender all of their
shares in the tender offer (subject to certain terms and conditions) and, if
applicable, to vote those shares in favor of the transaction.

Genesys will file today with the U.S. Securities and Exchange Commission
("SEC") a tender offer statement on Schedule TO which sets forth in detail the
terms of the tender offer. Additionally, SoundBite will file with the SEC a
solicitation/recommendation statement on Schedule 14D-9 that includes the
unanimous recommendation of SoundBite's board of directors that SoundBite
stockholders accept the tender offer and tender their SoundBite shares.

The tender offer will expire at midnight (New York City Time), at the end of
the day on Monday, July 1, 2013 unless extended in accordance with the merger
agreement and the applicable rules and regulations of the SEC. The completion
of the tender offer is subject to the tender of at least a majority of
SoundBite's outstanding shares of common stock (on a fully diluted basis) and
other customary closing conditions.

On June 3, 2013, SoundBite and Greeneden Topco S.C.A., the ultimate parent
entity of Genesys, were granted early termination, effective June 3, 2013, of
the required waiting period under the Hart-Scott-Rodino Antitrust Improvements
Act the ("HSR Act") in connection with the purchase of shares in the tender
offer and the merger. Early termination of the waiting period under the HSR
Act satisfies one of the conditions necessary for the consummation of the
tender offer.

About Genesys

Genesys is a leading provider of customer engagement and contact center
solutions. With more than 3,000 customers in 80 countries, Genesys
orchestrates more than 100 million customer interactions every day across the
contact center and back office, helping companies deliver fast and optimal
levels of customer service with a highly personalized cross-channel customer
experience. Genesys also prioritizes the flow of work to back office personnel
resulting from any customer interaction, internal workflow or business
application, optimizing the performance and satisfaction of customer-facing
employees across the enterprise.

www.genesyslab.com

Important Information

The tender offer described in this press release has not yet been commenced.
This press release and the description contained herein is neither an offer to
purchase nor a solicitation of an offer to sell shares of SoundBite. At the
time the tender offer is commenced, Genesys and Sonar Merger Sub intend to
file a Tender Offer Statement on Schedule TO containing an offer to purchase,
a form of letter of transmittal and other documents relating to the tender
offer, and SoundBite intends to file a Solicitation/Recommendation Statement
on Schedule 14D-9 with respect to the tender offer. SOUNDBITE COMMUNICATIONS,
INC. STOCKHOLDERS AND OTHER INVESTORS ARE URGED TO READ THE TENDER OFFER
STATEMENT AND RELATED MATERIALS (INCLUDING THE OFFER TO PURCHASE AND LETTER OF
TRANSMITTAL) AND THE RELATED SOLICITATION/RECOMMENDATION STATEMENT, BECAUSE
THEY WILL CONTAIN IMPORTANT INFORMATION THAT SHOULD BE READ PRIOR TO MAKING A
DECISION TO TENDER SHARES. Stockholders of SoundBite will be able to obtain a
free copy of these documents (when they become available) and other documents
filed by SoundBite and Genesys with the SEC at the website maintained by the
SEC at www.sec.gov. In addition, stockholders will be able to obtain a free
copy of the tender offer documents (when they become available) from the
information agent to be named in the offer to purchase or from Genesys.

Cautionary Note Regarding Forward Looking Statements

Investors are cautioned that statements in this press release that are not
strictly historical statements, including, without limitation, statements
regarding expectations about the tender offer, regulatory approvals, the
expected timing of the completion of the transaction and the ability to
complete the transaction considering the various closing conditions, are
forward-looking statements within the meaning of the federal securities laws
and are subject to risks, uncertainties and assumptions. The actual results
of the transaction could vary materially as a result of a number of factors,
including: uncertainties as to the timing of the tender offer and merger,
uncertainties as to how many of SoundBite's stockholders will tender their
stock in the tender offer; the possibility that competing tender offers will
be made; the possibility that various closing conditions for the transaction
may not be satisfied or waived, including that a governmental entity may
prohibit, delay or refuse to grant approval for the consummation of the
transaction; the effects of disruption from the transaction making it more
difficult to maintain relationships with employees, clients, other business
partners or governmental entities; other business effects, including the
effects of industry, economic or political conditions outside of SoundBite's
control; transaction costs; actual or contingent liabilities; and other risks
and uncertainties discussed in SoundBite's filings with the Securities and
Exchange Commission, including the factors set forth in SoundBite's most
recent annual report on Form 10-K, the Tender Offer Statement on Schedule TO
and other tender offer documents to be filed by Genesys and Sonar Merger Sub,
and the Solicitation/Recommendation Statement on Schedule 14D-9 to be filed by
SoundBite.  There is no assurance that any forward-looking statements will
materialize. You are cautioned not to place undue reliance on forward-looking
statements, which reflect expectations only as of the date of this filing.

SOURCE Genesys Telecommunications Laboratories, Inc.

Website: http://www.genesyslab.com
Contact: Dominic Weeks (SHIFT Communications), genesys@shiftcomm.com,
617-779-1800