TripAdvisor Survey Reveals Americans Are Among World's Top Tippers

      TripAdvisor Survey Reveals Americans Are Among World's Top Tippers

99 Percent of U.S. Respondents Tip on Vacation; 57 Percent Always Do and 21
Percent Feel Guilty if They Don't

PR Newswire

NEWTON, Mass., May 29, 2013

NEWTON, Mass., May 29, 2013 /PRNewswire/ --TripAdvisor^®, the world's largest
travel site*, today announced the results of its tipping survey of more than
9,000 respondents of which 1,600 are in the U.S. According to the survey, 99
percent of Americans tip on vacation and of the group, 57 percent always do
while traveling, compared to the average of 43 percent who always tip among
seven other countries.

(Logo: http://photos.prnewswire.com/prnh/20080902/TRIPADVISORLOGO )

Americans are Likely to Leave a Tip

We asked travelers in local markets around the world how likely they are to
tip on trips. Below are statistics on how often travelers from each country
surveyed always tip while on vacation^1:

1.Germans – 69%
2.Americans – 57%
3.Russians – 53%
4.Brazilians – 40%
5.French – 39%
6.Brits – 39%
7.Spanish – 36%
8.Italians – 23%

^1 TripAdvisor surveyed respondents in eight countries across the globe: U.S.,
U.K., France, Italy, Germany, Spain, Russia, and Brazil.

U.S. Tipping Trends

The greatest amount of U.S. respondents (59 percent) tip on vacation when
staff go the extra mile.

When asked what encourages travelers to leave a tip at a hotel or restaurant,
travelers cited the following factors as the primary reasons to compensate
staff:

Hotel Stay                      Restaurant Visit
1. Helpfulness of service  1. Friendliness of service
2. Friendliness of service 2. Politeness of service
3. Politeness of service   3. Helpfulness of service

Tips on Tipping

When traveling to other countries, only 16 percent of U.S. respondents said
they always feel they are informed on how much to leave.

To better their knowledge of tipping abroad:

  o73% reference travel guides
  o48% read online reviews
  o46% check online forums
  o35% ask friends or family who have visited the country
  o26% get the lowdown from the locals

Tools for Tipping

To calculate the gratuity, mental math trumps technology:

  o85% calculate the tip in their head
  o18% use their smartphone
  o7% carry a tip conversion sheet

Tipping Troubles

Sixteen percent of U.S. respondents report they have been asked to leave a tip
by staff, nine percent cite they have been confronted about the tip, and three
percent admit that a tipping situation has ruined their vacation.

"Tipping is a cultural norm in the States and U.S. travelers have a tendency
to take their customs on the road whether they are on American soil or
traveling abroad," said Brooke Ferencsik, director of communications at
TripAdvisor.

About TripAdvisor
TripAdvisor^®is the world's largest travel site*, enabling travelers to plan
and have the perfect trip. TripAdvisor offers trusted advice from real
travelers and a wide variety of travel choices and planning features with
seamless links to booking tools. TripAdvisor branded sites make up the largest
travel community in the world, with more than 200 million unique monthly
visitors**, and over 100 million reviews and opinions covering more than 2.5
million accommodations, restaurants and attractions. The sites operate in 30
countries worldwide, including China under daodao.com. TripAdvisor also
includes TripAdvisor for Business, a dedicated division that provides the
tourism industry access to millions of monthly TripAdvisor visitors.

TripAdvisor, Inc. (NASDAQ: TRIP) manages and operates websites under 20 other
travel media brands: www.airfarewatchdog.com, www.bookingbuddy.com,
www.cruisecritic.com, www.everytrail.com, www.familyvacationcritic.com,
www.flipkey.com, www.holidaylettings.co.uk, www.holidaywatchdog.com,
www.independenttraveler.com, www.jetsetter.com,
www.niumba.com,www.onetime.com,www.seatguru.com, www.sniqueaway.com,
www.smartertravel.com, www.tingo.com,www.travelpod.com,
www.virtualtourist.com, www.whereivebeen.com, and www.kuxun.cn.

*Source: comScore Media Metrix for TripAdvisor Sites, worldwide, March 2013

**Source: Google Analytics, worldwide data, April 2013

©2013 TripAdvisor, Inc. All rights reserved.

SOURCE TripAdvisor

Website: http://www.tripadvisor.com
Contact: Alison Croyle, (617) 670-6737, acroyle@tripadvisor.com