BT paves the way for Better Future

                      BT paves the way for Better Future

PR Newswire

IRVING, Texas, May 29, 2013

IRVING, Texas, May 29, 2013 /PRNewswire/ -- BT today unveiled its new Better
Future strategy in its annual Better Future sustainability report, promising
to use the power of communication to improve lives, ways of doing business and
to make its overall impact on society a positive one.

BT, which invested £27 million in 2012/13 to support its commitment to being a
responsible and sustainable business, has outlined three focus areas -
Connected Society, Net Good and Improving Lives – each with its own vision and
an ambitious goal to achieve by the end of 2020. An integral part of BT's
broader aim to drive profitable revenue growth, the Better Future strategy
goes beyond driving sustainable practices in BT's own operations to
recognising the broader value the business can deliver to society.

Connected Society is about improving society globally through the power of
digital connections. BT's 2020 goal is that more than nine out of ten people
in the UK will have access to fibre-based products and services. BT's
investment alongside 19 partnership investment projects has accelerated UK
fibre broadband rollout to around 15 million premises already. Further afield,
BT's Connecting Africa initiative is providing internet services via satellite
to 20 locations, creating access to information and critical services for up
to 700,000 people.

Net Good is focused on helping society live within the constraints of our
planet's resources through BT's products and services. BT's 2020 goal is to
help customers reduce carbon emissions by at least three times the end to end
carbon impact of its business. Despite increased business volumes, BT has
achieved its target of hitting an 80% reduction in UK carbon emissions three
years ahead of deadline and reduced its energy consumption in 2012/13 by 3.3%,
saving the business £33m annually.

Improving Lives is focused on improving hundreds of millions of lives globally
with the help of BT products and people. BT's 2020 goal is to use BT's skills
and technology to help generate more than £1bn for good causes. Last year, BT
helped raise £59 million for good causes, including more than £25m through BT
MyDonate's fundraising, telethons and appeals platforms, £2.9m through payroll
giving, and volunteering projects worth an estimated £13m.

Niall Dunne, Chief Sustainability Officer, said: "Our Better Future programme
signals BT's evolution to a new model in which every part of the business and
every employee has a role to play in realising our visions and achieving our
goals to create a better business with a better future. It's a long-term
commitment, focusing on what we do best – bring together our networks and our
technology with the expertise of our people to make a better world. Using the
power of communications, we can benefit our customers, our bottom-line and the
communities we operate in."

BT will continue its drive toward a Better Future with the unveiling of its
Net Good goal methodology for measuring progress against its 3:1 goal at an
industry event next month. In July, it will also host its inaugural Better
Future Forum, an online stakeholder platform designed to share and co-create
new thinking that will help companies like BT to tackle some of the complex
and multifaceted issues linked to the delivery of sustainability ambitions.

The BT Better Future Report 2013 is available to download at

All news releases can be accessed at our web site:

About BT
BT is one of the world's leading providers of communications services and
solutions, serving customers in more than 170 countries. Its principal
activities include the provision of networked IT services globally; local,
national and international telecommunications services to its customers for
use at home, at work and on the move; broadband and internet products and
services and converged fixed/mobile products and services. BT consists
principally of four lines of business: BT Global Services, BT Retail, BT
Wholesale and Openreach.

In the year ended 31 March 2013, BT Group's revenue was £18,017m with profit
before taxation of £2,501m.

British Telecommunications plc (BT) is a wholly-owned subsidiary of BT Group
plc and encompasses virtually all businesses and assets of the BT Group. BT
Group plc is listed on stock exchanges in London and New York.

For more information, visit


Contact: BT Group Newsroom, 24-hour number: 020 7356 5369. From outside the UK
dial + 44 20 7356 5369, E-mail:
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