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Kohl’s Department Stores Announces Michelle Gass as Chief Customer Officer

  Kohl’s Department Stores Announces Michelle Gass as Chief Customer Officer

    New position will oversee Kohl’s marketing, e-commerce and omnichannel
                                  strategies

Business Wire

MENOMONEE FALLS, Wis. -- May 22, 2013

Kohl’s Department Stores (NYSE: KSS) today announced the appointment of
Michelle Gass to the newly created position of Chief Customer Officer
reporting directly to Kohl’s chairman, president and chief executive officer
Kevin Mansell.

Gass, who will join Kohl’s on June 17, will have leadership responsibility for
Kohl’s branding across all channels. She will oversee all marketing efforts,
the company’s high growth e-commerce business on Kohls.com and the customer’s
total omnichannel experience.

“I am extremely pleased Michelle is joining the Kohl’s leadership team,” said
Kevin Mansell, Kohl’s chairman, president and chief executive officer. “She
comes to us with a track record of success and the experience, skills and
imagination to lead and accelerate Kohl’s omnichannel efforts, as well as
develop new strategies to move our consumer engagement in new directions. I
fully expect this to be the start of an exciting journey to drive new growth
for the company across all of our business areas.”

"I am thrilled to be joining the team at Kohl's at this pivotal time in the
retail industry,” said Michelle Gass. “How people shop and consume media is
going through a change unlike anytime before. I am delighted to help shape how
Kohl's will evolve its already strong brand to be even more compelling to
today's customers."

Prior to joining Kohl’s, Gass spent more than 16 years with Starbucks
Corporation in a variety of senior leadership roles including global strategy,
marketing and category management. Most recently, Gass was president,
Starbucks Europe, Middle East and Africa, overseeing and growing company and
licensed operations across 36 markets and 1,900 stores. During her tenure with
the company, Gass played a key role in working with the senior team in
creating the company’s overall strategic blueprint, and most notably the
transformation efforts of 2008-2009. She has led many key initiatives at
Starbucks including the development of the Frappuccino® blended beverage
platform, the reinvention of Seattle’s Best Coffee, the launch of Starbucks
VIA™ Ready Brew, Starbucks entry into warm breakfast, and the introduction of
the company’s customer loyalty and social media platforms. Before Starbucks,
Gass worked in marketing and new product development with Procter & Gamble
Company.

About Kohl’s

Based in Menomonee Falls, Wis., Kohl’s (NYSE: KSS) is a family-focused,
value-oriented specialty department store offering moderately priced,
exclusive and national brand apparel, shoes, accessories, beauty and home
products in an exciting shopping environment. With a commitment to
environmental leadership, Kohl’s operates1,155stores in 49 states. In
support of the communities it serves, Kohl’s has raised more than$231million
for children’s initiatives nationwide through its Kohl’s Cares® cause
merchandise program, which operates under Kohl's Cares, LLC, a wholly-owned
subsidiary of Kohl's Department Stores, Inc. For a list of store locations and
information, or for the added convenience of shopping online,
visitwww.Kohls.com,join the discussion on Facebook
(http://www.facebook.com/kohls) or Twitter (http://twitter.com/Kohls)or get
inspired on Pinterest (http://pinterest.com/kohls/) and Instagram
(http://instagram.com/kohls).

Contact:

Kohl’s Department Stores
Jen Johnson, 262-703-5241
jen.johnson@kohls.com
 
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