Genpact Extends Partnership with Genworth Financial for Five Years

      Genpact Extends Partnership with Genworth Financial for Five Years

Genpact Continues to Help Drive Effectiveness in Genworth's Operations Based
on Its Smart Enterprise Processes (SEPSM) Methodology

PR Newswire

NEW YORK, May 21, 2013

NEW YORK, May 21, 2013 /PRNewswire/ -- Genpact Limited (NYSE: G), a global
leader in business process management and technology services, today announced
a five-year contract extension with Genworth Financial, Inc., a leading
financial security company, to continue providing comprehensive business
process management services. Genpact has a 14-year relationship with Genworth
and supports Genworth's three primary divisions: Insurance and Wealth
Management, Mortgage Insurance and Corporate and Runoff.

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Under the terms of the renewed master services agreement, Genpact will
continue to provide its business process management services to Genworth for
functions including agent services, analytics and actuarial, finance and
accounting (F&A), sourcing, and content solutions. Genpact alsosigned a third
party administrator (TPA) agreement with Genworth, enabling Genpact to provide
TPA services in the United States for Genworth. Genpact provides its services
to Genworth from six delivery centers across the U.S., U.K. and India.

Throughout the duration of this expanding partnership, Genpact has applied its
SEP^SM methodology to help Genworth achieve optimal process effectiveness that
results in measurable business impact. Genpact's Application to Issue (A2I)
SEP^SM framework uncovered significant cost savings and improved Genworth's
service delivery for its life insurance processes.

"Genpact has been a proven partner in helping us make our business processes
run more effectively, so Genworth is pleased to extend this relationship,"
said Paul Gomez, senior vice president, Operations for Genworth. "Genpact has
evolved with our business and has continued to provide high-value insights and
domain expertise to support our plans for rebuilding shareholder value."

"We are excited to expand our work with Genworth and continue providing them
with best-in-class business process management services," said Mohit Thukral,
senior vice president and global leader, Banking, Financial Services,
Insurance and Healthcare for Genpact. "Genworth is one of our many clients
that has experienced the impact of our science of process, SEP^SM, ^ and along
with our deep insurance domain expertise, we've been able to help Genworth run
smoother and more streamlined processes, resulting in better service for their
many customers."

Genpact's global insurance practice is driven by a team of professionals who
hold over 3000 insurance certifications, including LOMA, IIA, AAPA, FINRA
Series 6, FINRA Series 7, AICPCU, and actuarial exams, of which LOMA
certifications are 1500 with 75 ALMI and FLMI Certifications. For clients like
Genworth, Genpact also leverages professionals with financial training and
certifications such as IFRS and CPA to provide additional expertise.

About Genworth Financial

Genworth Financial, Inc. is a financial security company, which provides
insurance, wealth management, investment and financial solutions. The company
operates its business through three divisions: Insurance and Wealth Management
division, Mortgage Insurance divisions and Corporate and Runoff divisions. The
three divisions are divided in into six operating business segments. The
Insurance and Wealth Management division includes the following operating
business segments: U.S. Life Insurance, International Protection and Wealth
Management. The U.S. Life Insurance segment offer and manage a variety of
insurance and fixed annuity products. The International Protection segment
provides payment protection coverage's in multiple European countries. The
Wealth Management segment offer and manage a variety of wealth management
products that include managed account programs together with advisor support
and financial planning services. The Mortgage Insurance division includes the
following operating business segments: International Mortgage Insurance and
U.S. Mortgage Insurance. The International Mortgage Insurance segment provides
mortgage insurance products and related services in Canada, Australia, Mexico
and multiple European countries. The U.S. Mortgage Insurance offer mortgage
insurance products in the United States. The Corporate and Runoff division
includes the Runoff segment and Corporate and Other activities. The Runoff
segment includes the results of non-strategic products which are no longer
actively sold. Its non-strategic products include its variable annuity,
variable life insurance; institutional, corporate-owned life insurance and
Medicare supplement insurance products. Genworth Financial was founded on
October 23, 2003 and is headquartered in Richmond, VA.

About Genpact

Genpact Limited (NYSE: G), a global leader in business process management and
technology services, leverages the power of smarter processes, smarter
analytics and smarter technology to help its clients drive intelligence across
their enterprise. Genpact's Smart Enterprise Processes (SEP^SM) framework,
its unique science of process combined with deep domain expertise in multiple
industry verticals, leads to superior business outcomes. Genpact's Smart
Decision Services deliver valuable business insights to its clients through
targeted analytics, reengineering expertise, and advanced risk management.
Making technology more intelligent by embedding it with process and data
insights, Genpact also offers a wide range of technology services. Driven by
a passion for process innovation and operational excellence built on its Lean
and Six Sigma DNA and the legacy of serving GE for more than 15 years, the
company's 60,000+ professionals around the globe deliver services to its more
than 700 clients from a network of 70+ delivery centers across 18 countries
supporting more than 30 languages. For more information, visit Follow Genpact on Twitter, Facebook and LinkedIn.

For more information:

Gail Marold               Barbara Tate            Rupali Kathuria

(Genpact Media Relations) (For Genpact U.S.)      (For Genpact India)
                                                  +91 124 441 75
+1 919-345-3899           +1 212-880-5338

SOURCE Genpact Limited

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