Tommy Bahama Implements ServiceNow to Transform Service Delivery

  Tommy Bahama Implements ServiceNow to Transform Service Delivery

Island-Inspired Lifestyle Brand Consolidates to a Single System of Record for
                                Enterprise IT

Business Wire

SAN DIEGO -- May 21, 2013

ServiceNow® (NYSE: NOW), the enterprise IT cloud company, today announced that
Tommy Bahama has implemented ServiceNow software-as-a-service to consolidate
multiple IT systems into a single system of record, provide self-service
interaction for users and enhance the overall IT service experience.

Established in 1992, Tommy Bahama is the island-inspired lifestyle brand that
defines relaxed, sophisticated style in men’s and women’s sportswear,
swimwear, accessories, footwear and a complete home furnishings collection.
The company owns and operates over 100 Tommy Bahama stores worldwide, with 15
of those locations offering a Tommy Bahama restaurant & bar.

“We selected ServiceNow to help us evolve the way we deliver IT services,”
said Stewart Hubbard, vice president of Information Technology for Tommy
Bahama. “ServiceNow’s modern approach to IT service automation will allow us
to provide higher levels of customer service across our corporate, retail and
restaurant users.”

Tommy Bahama is currently using the ServiceNow IT Service Automation
Application Suite for incident management, change management, problem
management, configuration management database and service catalog. The company
also uses the ServiceNow Orchestration application to automate its new
employee onboarding process. Using ServiceNow, the Tommy Bahama IT team can
now automatically provision an active directory account.

“ServiceNow makes it possible for companies to rapidly automate and
standardize IT processes,” said Beth White, chief marketing officer,
ServiceNow. “With a single system of record for the enterprise, IT can
transform the way they deliver services.”

About Tommy Bahama

Tommy Bahama is part of Tommy Bahama Group, Inc., a wholly owned subsidiary of
Oxford Industries, Inc. (NYSE:OXM). Established in August 1992, with corporate
headquarters in Seattle, Tommy Bahama is an island-inspired lifestyle brand
that defines relaxed, sophisticated style in men’s and women’s sportswear,
swimwear, accessories, footwear, and a complete home furnishings collection.
The company owns and operates over 100 Tommy Bahama stores worldwide, with 15
of those locations offering a Tommy Bahama restaurant & bar. Through a
partnership with Border Free global ecommerce, TommyBahama.com ships
merchandise directly to consumersin over 100 countries. Tommy Bahama products
are also available at the finest U.S. retailers, including Nordstrom and other
specialty retailers. Additional stores will be opening this year. For more
information, please visit www.tommybahama.com.

About ServiceNow

ServiceNow is the enterprise IT cloud company. We focus on transforming
enterprise IT by automating and standardizing business processes and
consolidating IT across the global enterprise. Organizations deploy our
service to create a single system of record for enterprise IT, lower
operational costs and enhance efficiency. Additionally, our customers use our
extensible platform to build custom applications for automating activities
unique to their business requirements. For more information, visit
www.servicenow.com.

ServiceNow and the ServiceNow logo are registered trademarks of ServiceNow.
All other brand and product names are trademarks or registered trademarks of
their respective holders.

Contact:

Media Contacts:
ServiceNow
Liza S. Goldberg, 408-501-8553
liza.goldberg@servicenow.com
or
Schwartz MSL
Kim McCrossen, 781-684-6253
servicenow@schwartzmsl.com
or
Orsi Public Relations for Tommy Bahama
Janet Orsi, 323-874-4073
janet@orsipr.com
or
Investor Contact:
ir@servicenow.com
 
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