Holland Casino Goes "All In" with Dell Storage

  Holland Casino Goes "All In" with Dell Storage

  *Dell Storage offers flexible and reliable platform, supporting rapidly
    growing, highly sensitive data volumes
  *The Casino cuts high-performance disk costs by 75 percent
  *Industry leading Copilot support proactively monitors infrastructure
  *Simplified system management reduces time needed to perform scheduled
    updates by almost 100 percent

Business Wire

AMSTERDAM -- May 17, 2013

Holland Casino has replaced its HP EVA storage system with a Dell Storage
solution. The company now benefits from a reliable and flexible IT platform
for key business processes in addition to 75 percent cost savings on the
purchase of storage disks. As well as increased reliability, Holland Casino
staff are also able to take advantage of a smoother user experience.

Holland Casino hosts IT for its 14 sites in a centralized data center that
supports 600 end users as well as applications which hold customer contact and
gaming information. The continuing growth of data volumes had meant that
employees were increasingly suffering from delayed access to applications.
Although the legacy storage infrastructure was able to scale out to meet
growing capacity demands, the data could not be processed quickly enough which
meant a new system was needed.

"Data is our focus," explains Henk Lammers, IT Operations Manager at Holland
Casino. "We differ in this respect from many other organizations because our
data management must comply with various government regulations which ensure
that our customers have a safe and pleasant playing experience. For example,
we have an active preventative approach which means that we hold specific data
about our customers that helps us to ensure that they play within their means.
We can therefore not afford for this sensitive information to be kept in a
slow or unreliable environment."

Holland Casino opted to update to Dell Compellent because of its flexibility,
stability, ease-of-management and Fluid Data approach. Besides scalability,
the solution also integrates well with existing infrastructures by supporting
both iSCSI and Fibre Channel.

Holland Casino’s new Dell Compellent solution consists of three tiers. Tier
one contains active data. Tier two is intended for data that’s accessed less
frequently. The third tier contains information which requires archiving. This
has resulted in significant cost savings as Dell Compellent proactively
monitors and automatically distributes data to tiers as needed, allowing only
regularly accessed information to be stored on expensive, high-performance
drives. The automatic data distribution also means that significantly fewer
tier one disks are required than was previously necessary, reducing Holland
Casino’s spend on high-performance drives by up to 75 percent.

Improvements for the business and its users are both quantitative and
qualitative. The IT team has reported that the new storage architecture is
much more efficient, allowing administrators to spend more time on proactive
tasks. The databases are now continuously available and applications run much
more smoothly, both at startup and while in use. Measurable savings on
administration times have also been made which avoids IT staff having to shut
down the system during routine maintenance tasks such as firmware updates. As
Holland Casino’s IT infrastructure is expected to be available 24x7, that kind
of maintenance had previously not only been very difficult to plan, but was
also very time consuming. With the new infrastructure in place, Lammers
estimates that with Dell Compellent Enterprise Manager he now needs only 2
hours instead of the previous 200 hours to perform maintenance tasks.

Lammers' favorite part of the new system is the Dell Compellent Copilot
Support with its proactive approach to avoiding system disruption. Dell
Compellent Copilot Support monitors Holland Casino’s systems continuously and
alerts them to potential problems before they affect the business processes.
"It’s important to always feel as though the storage system is running well.
This is possible with Copilot Support. Experts from Dell continuously monitor
the system to solve problems before they can have an impact. If anything is
wrong, the team proactively alerts me. This is the way support should be
handled in today’s IT business landscape."

Quotes:

"With industry regulations to adhere to and customers to protect, we had an
extensive tender document at the outset of this process. Dell came back with
thoughtful suggestions which really supported our business requirements and
also considered the legacy infrastructure that we have in place today. This
gave us the confidence to choose Dell as our technology partner," said
Lammers.

"Holland Casino is a good example of a customer who is benefiting from both
technical and financial advantages by using Dell Storage and support
solutions," said Graham Hill, Solution Director, Dell Netherlands. “At Dell,
we believe that standards-based technology should play a complementary role to
business operations, and this approach enables us to help drive customer
success and growth across EMEA and beyond.”

Additional Information:
Dell Storage
Dell Compellent
Dell Compellent Copilot Support

About Dell

Dell Inc. (NASDAQ: DELL) listens to customers and delivers innovative
technology and services that give them the power to do more. For more
information, visit www.dell.com.

Contact:

Dell
Simone Versteeg, +31 (0)20 6744737
simone_versteeg@dell.com
or
AxiCom for Dell
Adele Connell, +44 (0)20 83924062
adele.connell@axicom.com
 
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