National Grid Unveils Future Home of Sustainability Hub

  National Grid Unveils Future Home of Sustainability Hub

 Smart Energy Solutions Program Brings Together Local Colleges, Art Students
                and Vendors to Help Deliver Customer Benefits

Business Wire

WORCESTER, Mass. -- May 16, 2013

National Grid today unveiled plans for the future home of its Sustainability
Hub, a 2,200 square-foot facility centrally located within the company’s smart
grid pilot area in Worcester, Mass. The space, located at 912 Main Street, has
been donated by Clark University and will connect the community and customers
under one roof to provide interactive education about energy efficiency and
emerging technologies. It is an integral part of the company’s smart grid
pilot – now known as the Smart Energy Solutions Program – for 15,000 customers
who choose to participate.

National Grid’s program, which was developed in partnership with customers,
the city of Worcester and other key parties, provides participating customers
with a new level of choice and control over their energy use through advanced
technology, with the goal of empowering customers to save energy, potentially
increasing electric service reliability and improving response to power

Massachusetts Energy Secretary Richard Sullivan, representatives from the city
of Worcester, local students and educators, community leaders and vendors
joined National Grid to celebrate the extraordinary effort that grew from a
community concept focused on developing a local green economy and delivering
energy solutions that benefit customers.

"This facility will be the first of its kind in the state and represents a
larger effort by National Grid to modernize its grid with the smart grid pilot
program in Worcester," said Energy and Environmental Affairs Secretary Rick
Sullivan. "The Hub will connect National Grid's customers with the information
and tools available to make cost-effective energy decisions in their homes and
businesses. I want to applaud all who are participating in this initiative,
including the many community partners and vendors that are intent on making
this important Pilot work for the people of Worcester."

“The centerpiece of our Smart Energy Solutions Program is to take a listen,
test and learn approach while delivering substantive benefits to customers,”
said Marcy Reed, president, National Grid in Massachusetts. “Our unique
Sustainability Hub is a tangible testament to the dialog we will continue with
customers and the community. The Hub literally shows that we are here with
customers each day and connected to the community on this program and so much
more. We are so proud and appreciative of the creativity, support and
generosity of the many that are on this journey with us.”

Sustainability Hub Features

  *National Grid’s Sustainability Hub will house interactive exhibits and
    educational materials to demonstrate the advanced technology offered as
    part of the program that will help customers maximize energy savings. This
    includes helping customers “try-on” in-home energy use displays,
    programmable thermostats, and dynamic pricing options.
  *Local university student ambassadors from Clark University, Holy Cross and
    Worcester Polytechnic Institute will help staff the Hub, creating
    cooperative learning opportunities for both local customers and students.
    Students also will participate in various internship opportunities under
    the pilot.
  *Six students from the Claremont Academy’s Art Studio have designed an
    abstract mural for one of the Hub’s outside walls that incorporates a
    conceptual map of the local geography and combines a community, energy and
    sustainability message. Local artist Jen Swan will transfer the concept
    onto the outer wall.
  *Demonstrations offered in the Hub will include energy efficiency
    treatments such as windows, spray-in insulation and tankless water
    heaters. Displays on controllable and programmable appliances will be
    available. Exhibits on advanced meters, smart grid electricity system
    devices and renewables will be on-hand, and an interactive energy
    management tool will be made available to Hub visitors so they can learn
    more about energy choice.
  *The Sustainability Hub will feature a community exhibit area that will
    showcase the many efforts by local organizations that under way throughout
    the city.
  *When completed during the fall of 2013, the Sustainability Hub will be
    fully renovated with sustainable materials and energy-efficient equipment,
    donated from vendors including Mitsubishi, GE/Phillips, Blue Hive and
  *An electric vehicle charging station will be installed just outside of the
    facility, which was provided through ChargePoint, through a grant from the
    U.S. Department of Energy, and is the first street-side electric vehicle
    charging station to be installed in Worcester.

A-Z Corporation, Westborough, Mass. will serve as the Sustainability Hub
design-build firm. The Worcester Business Development Corporation is
coordinating construction to fast-track building the facility and is helping
to identify resources that are donating materials, appliances and services.

Program Updates

As part of the Smart Energy Solutions Program, National Grid will continue to
focus on proactive customer and community engagement that enables customer
interaction and education - a key difference that sets this pilot apart from
other smart grid programs across the country. In March, National Grid launched
an informative website designed to help customers learn more about the
program. Visit

National Grid also is using social media to provide information and continue
the dialogue on the pilot, as well as energy savings tips, products and
special offers via Facebook and Twitter @Green2Growth.

The pilot calls for installation of advanced metering systems that provide the
very latest in technology and security. To date, more than half of the 15,000
advanced meters have been installed.

Installation of the latest technology on the electric system also is under
way. This equipment is designed to test and improve reliability and system

National Grid’s pilot was approved by the Massachusetts Department of Public
Utilities in August 2012. Full pilot launch is planned for early 2014.


National Grid (LSE: NG; NYSE:NGG) is an electricity and gas company that
connects consumers to energy sources through its networks. The company is at
the heart of one of the greatest challenges facing our society - to create
new, sustainable energy solutions for the future and developing an energy
system that underpins economic prosperity in the 21st century. National Grid
holds a vital position at the center of the energy system and it ‘joins
everything up’.

In the northeast US, we connect more than seven million gas and electric
customers to vital energy sources, essential for our modern lifestyles. In
Great Britain, we run the gas and electricity systems that our society is
built on, delivering gas and electricity across the country. National Grid
delivers electricity to approximately 3.3 million customers in Massachusetts,
New York and Rhode Island. It manages the electricity network on Long Island
under an agreement with the Long Island Power Authority (LIPA), and owns over
4,000 megawatts of contracted electricity generation, providing power to over
one million LIPA customers. It is the largest distributor of natural gas in
northeastern U.S., serving approximately 3.4 million customers in New York,
Massachusetts, and Rhode Island. For more information please visit our

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National Grid
Deborah Drew, 781-907-3980
Media Relations
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