NetBase Achieves 300 Percent Year-Over-Year Growth
Global Customer and Product Expansion Advances Company's Social Media
Management Market Penetration
MOUNTAIN VIEW, CA -- (Marketwired) -- 05/16/13 -- NetBase, the
Social Intelligence Company, today announced it exceeded growth
targets for 2012 with more than 300 percent year-over-year increase
in bookings. Brands in consumer packaged goods (CPG), retail, media
and entertainment, quick service restaurants (QSR), airline,
automotive, technology and global agencies have turned to NetBase to
publish, monitor, analyze and engage with customers using social
media in real-time.
"In the past twelve months, NetBase advanced tremendously in customer
acquisition, global language support, product development and market
leadership," said Peter Caswell, CEO of NetBase. "We plan to continue
driving our strategic vision to be the next generation social
intelligence platform of choice for global brands, enterprises and
Client expansion includes hundreds of competitive
replacements and the inclusion of agencies from every major
conglomerate (IPG, Omnicon, Publicis and WPP). NetBase has also
achieved 99 percent customer satisfaction in post-sale support and
In addition to its Silicon Valley headquarters and
New York and Taipei offices, NetBase added offices in London and
Germany to continue global expansion. Securing customers in Europe,
Asia and Latin America, the company built out support for 40
languages: English, German, Spanish, Portuguese, French, Japanese,
Italian in deep NLP and Arabic, Armenian, Bengali, Bulgarian,
Catalan, Czech, Danish, Dutch, Estonian, Finnish, Greek, Hebrew,
Hindi, Hungarian, Icelandic, Indonesian, Korean, Latvian, Malaysian,
Polish, Punjabi, Romanian, Russian, Slovak, Swedish, Tagalog, Tamil,
Telugu, Thai, Turkish, Ukrainian, Vietnamese in keyword plus, with
Chinese coming soon.
After launching Digital Channel Intelligence and
12 solution templates mapped to distinct business use cases in the
last year, NetBase is enabled for full social media management system
(SMMS) delivery with publishing and engagement capabilities. In
addition, NetBase is working with major brands building command
centers for global brand reputation monitoring and management.
NetBase's leadership has been acknowledged
recently with several industry accolades including an OMMA and
Constellation Group SuperNova award. Click here for a comprehensive
list of awards and honors.
NetBase delivers the social intelligence that global
brands and agencies use to publish, monitor, analyze and engage with
customers in real time. Using a high-precision natural language
processing (NLP) engine our platform processes billions of social
media posts to extract structured insights delivered via customizable
dashboards. Our solutions enable digital marketing, public relations,
brand management, customer service, sales, and product innovation
leaders to craft winning strategies faster. Clients include
Coca-Cola, Kraft, HP, ESPN, GfK, McCann Erickson and Taco Bell.
NetBase solutions are sold globally by SAP AG and J.D. Power &
Associates. For more information, visit www.netbase.com, @NetBase, on
Facebook page, LinkedIn, or YouTube.
Lisa Joy Rosner
Press spacebar to pause and continue. Press esc to stop.